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CRST the Transportation Solution, Inc.
- Transportation Services
- Cedar Rapids, IA
About this business
This company offers trucking services coast to coast.
Location details
201 1st St SE, Cedar Rapids, IA, 52401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Installed defective dishwasher purchased from Lowes. Did not run before they left or give me any paperwork other than owner's manual and warranty information. They left and said they were finished. After an hour or so I decided to look at dishwasher and see what kind of features it has and ran a load. It seemed pretty straight forward and left the room and didn't come back for 45 minutes or so to a kitchen full of water. Installers came back and said there was a hole in dishwasher and they were going back to Lowes to get ano... read more
They canceled on us 4 times after me or my wife took off from work waiting for them. I cant believe a reputable company like Lowes would partner with such a incompetant company. Someone needs to let Lowes know how bad this is making them look. I will never order an appliance from Lowes again as long as they use CRST for delivery and installation.
Terrible! No showed for appointment without an explanation or call/email. Showed up on the wrong day when no one was home. Did not call to confirm appointments or give expected window for appointments. Did not return multiple calls requesting to reschedule. I continued to take days off if work and still no installation. Only availability is a month out in the middle of the week. Have spent hours on hold trying to get this resolved. I will never use this company again and cannot believe Lowes partners with them.
ZERO. This company doesn’t deserve to be in business. I have wasted hours waiting for them only for them not to show twice now that I’m waiting a third time, I don’t get a phone call giving me the time frame of install. I’m done with them and I’m done with Lowe’s. Somebody at corporate Lowe’s needs to wake up. If you can only imagine how many people that have suffered negatively from this company are telling everyone about their horrible experience at Lowe’s, maybe it’ll make a difference to you. Because, eventually it will ... read more
In particular Jeremy Boyd! He went above and beyond coming out! I went thru 4 installers in 4 weeks from Lowe’s.. all were NO SHOWS until the got Mr Boyd out here. He was extremely detailed oriented installing. Excellent help with a world of bad installers from Lowe’s, He stood out as a great installer.
If I could give this company zero stars I would. They have the more horrible service I have ever experienced. I can say based on my experience the supervisor Britney and her Area manager and the Regional manager Rob. Do not care and do not work toward correcting any customer situations or Issues. If Lowes says that they are going to use CRST for your installation save your money and more importantly your time.
Read all the other reviews, my story is exactly the same. I bought a dishwasher from Lowes November 16th. After calling Lowes I discovered the dishwasher would be installed by a 3rd party and that I would get a phone call to schedule. No phone call but I get a text with an appointment date. Message says I will get a phone call the night before with a time. Dec 7th I take off work for the install, get a text saying my appointment is now December 15th! No phone call no option to pick date. Once again I take the day off work. D... read more
The guy from CRST was supposed to show up around 9 and told me he was 15 minutes away. I didn't hear anything, then I received a call 20 minutes later from Lowe's saying the delivery/install couldn't be completed because I live on the second floor, and the unit would need two people to safely bring up the stairs. First of all, do dollys not exist? Second, the "2" in my unit number should have been a dead giveaway that I live on the second floor, and, in any case, that could have been confirmed on the phone BEFORE the deliver... read more
Absolutely horrible! The first time they came they said the dishwasher we got was junk so we returned it for a better one then we were unable to get them to come back and install the new one. They kept canceling because of the weather even when the weather was fine. One time they just didn’t call or show up. After two months of this and paying Lowes over $1000 we’ve decided we’re going to get our money back and get one at Home Depot and hire someone to install. I even talked to Lowe’s and they were no help with any of it. Th... read more
Frequently asked questions about CRST the Transportation Solution, Inc.
How is CRST the Transportation Solution, Inc. rated?
CRST the Transportation Solution, Inc. has a 2.1 star rating with 139 reviews.
When is CRST the Transportation Solution, Inc. open?
CRST the Transportation Solution, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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