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CRST the Transportation Solution, Inc.
- Transportation Services
- Cedar Rapids, IA
About this business
Location details
201 1st St SE, Cedar Rapids, IA, 52401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never showed for installation and never called. This company is actually worthless. I would never recommend this company. I would never ever recommend lowes installation either. WORTHLESS. HORRIBLE CUSTOMER SERVICE. THEY LEFT IN THE HAD TO EVENTUALLY REQUEST A REFUND WHICH TOOK A MONTH TO GET PROCESSED.
CRST delivered and installed a cracked dishwasher on 12/5/23. There was no test or demonstration. My husband started up the dishwasher and walked away for about an hour to do something around the house. It flooded our entire downstairs. Ever since then it has been a nightmare trying to get Lowe’s or CRST to take responsibility. I have spent every day tending to this matter. Two months later they presented paperwork showing demo and started it up WITH FORGED SIGNATURES! FORGERY! Ten minutes later their insurance adjuster call... read more
I would love to give them zeros stars. Worst customer service ever! Don't use their installation service. Horrible install, can't open my cabinets. No follow up. This started black friday. I built a 3000 square foot custom home that was easier than this.
Terrible. They don’t show up to do installation and they don’t call to tell you there’s a delay.
Same experience as all the other reviews. Bought a dishwasher before thanksgiving. Company finally came a week ago to install after multiple reschedules. Installer wasn’t able to get it installed because he was 20 minutes late to pick up his daughter and said he would be back at 10 the next morning. He has now blown off multiple appointments to install in the last week. We always shopped and have purchased multiple appliances from Lowes but will no longer be taking our business there.
Installed defective dishwasher purchased from Lowes. Did not run before they left or give me any paperwork other than owner's manual and warranty information. They left and said they were finished. After an hour or so I decided to look at dishwasher and see what kind of features it has and ran a load. It seemed pretty straight forward and left the room and didn't come back for 45 minutes or so to a kitchen full of water. Installers came back and said there was a hole in dishwasher and they were going back to Lowes to get ano... read more
They canceled on us 4 times after me or my wife took off from work waiting for them. I cant believe a reputable company like Lowes would partner with such a incompetant company. Someone needs to let Lowes know how bad this is making them look. I will never order an appliance from Lowes again as long as they use CRST for delivery and installation.
Terrible! No showed for appointment without an explanation or call/email. Showed up on the wrong day when no one was home. Did not call to confirm appointments or give expected window for appointments. Did not return multiple calls requesting to reschedule. I continued to take days off if work and still no installation. Only availability is a month out in the middle of the week. Have spent hours on hold trying to get this resolved. I will never use this company again and cannot believe Lowes partners with them.
ZERO. This company doesn’t deserve to be in business. I have wasted hours waiting for them only for them not to show twice now that I’m waiting a third time, I don’t get a phone call giving me the time frame of install. I’m done with them and I’m done with Lowe’s. Somebody at corporate Lowe’s needs to wake up. If you can only imagine how many people that have suffered negatively from this company are telling everyone about their horrible experience at Lowe’s, maybe it’ll make a difference to you. Because, eventually it will ... read more
Frequently asked questions about CRST the Transportation Solution, Inc.
How is CRST the Transportation Solution, Inc. rated?
CRST the Transportation Solution, Inc. has a 2.1 star rating with 149 reviews.
When is CRST the Transportation Solution, Inc. open?
CRST the Transportation Solution, Inc. is closed now. It will open at 8:00 a.m.
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