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Crossroads Ford of Cary

4.5

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more

Location details

2333 Walnut St, Cary, NC, 27518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.54,566 reviews
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Stanley Jackson's profile image
Stanley Jackson 
8 years ago

Always a good experience with the service. Dept at crossroads ord. 

Adrianne D'Amato's profile image
Adrianne D'Amato 
8 years ago

I generally feel like people here are usually trying to get rid of me and my useless Ford Focus that doesn't brig them in much money, just recall repairs constantly.. The Shuttle gentleman Kim is a delight however, the fact that I know him by name should speak to how often I have to leave my car there -_- 

Christina Felty's profile image
Christina Felty 
8 years ago

I didn't really want to purchase a truck but felt the time I had come in order to be able to haul my horses on my own and my future travel trailer. Mark​ Rooyakkers was an excellent sales rep. He worked openly and honestly with me over email and when I came into the dealership there were no surprises. He took me on a long test ride since he knew I had not had a truck before and I felt that he had really done his best to make sure I understood everything and was happy with my purchase. Thank you! 

Maureen Barresi's profile image
Maureen Barresi 
9 years ago

I have had my car serviced at quick lane on Piney Road Service is so efficient and customer service is excellent! Wonderful service and I'm a happy customer ! 

Joe Simpson's profile image
Joe Simpson 
9 years ago

I recently took my F150 in for a noise coming from the driver side door. I had taken it in before and they were very accommodating and tried to fix it but it returned. It finally got to a point where I could make it make the noise and this evidently helped them find the issue. Sam James was the service rep that I have used the last two times and both time the issues was fixed. Not sure what has changed other than Sam being the guy I am working with, but my satisfaction with the service has went from average to exceeds expect... read more

Tiffani Daye's profile image
Tiffani Daye 
9 years ago

The service department customer service is horrible!!!! I called to get an appointment set up to get my Bluetooth fixed in my 2016 Ford Fusion and I was pushed off to some class for Bluetooth's. I didn't ask for a class I asked for a resolution. Then I was told to drop my car off all day on a Thursday, like i don't have to work all day. Huge inconvenience and a sorry excuse. I was just looking for a sooner appointment than what I was given by Crossroads Ford in Wake Forest. I'll go back to where I in someone is willing to he... read more

Jody Elkins's profile image
Jody Elkins 
9 years ago

I bought 6 vehicles in the last 10 years. , every time I've given these guys a chance to make me a deal and someone else was always willing to make the deal that they would not. My batting average with these guys just went 0-7. Even after they told me that they could do the deal. SMH 

Blanca Akers's profile image
Blanca Akers 
9 years ago

Thank you for making our experience easy and fast. Thanks, Sig! 

Bill Harrison's profile image
Bill Harrison 
9 years ago

Service could not have been better, except that a shuttle driver would have saved me about 10 minutes! I didn't even take advantage of the fabulous waiting area. Five stars from this Ford fan! 

Frequently asked questions about Crossroads Ford of Cary

How is Crossroads Ford of Cary rated?

Crossroads Ford of Cary has a 4.5 star rating with 4,566 reviews. 

When is Crossroads Ford of Cary open?

Crossroads Ford of Cary is closed now. It will open tomorrow at 9:00 a.m. 

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