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Crossroads Ford of Cary

4.5

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more

Location details

2333 Walnut St, Cary, NC, 27518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.54,566 reviews
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Kelley McMillion's profile image
Kelley McMillion 
9 years ago

Friendly and knowledgeable sales team...I would refer anyone to them 

Michelle Gray Sefko's profile image
Michelle Gray Sefko 
9 years ago

We hated the experience. ..they called 3 weeks after we bought the car and told us we needed to do another contract....the idiots screwed up!.. we still have the vehicle. RUN people run...don't buy here!! Run!!!! 

Vince Vincent's profile image
Vince Vincent 
9 years ago

Crossroads Ford Cary in NC is an awesome dealership! Very friendly people. Drop by there and look for Joseph, Scott, A.J., or Rob. These guys are there to build an honest relationship with you. They truly want to keep you and will not let you go without your new car. I'm just new in the US, basically no credit history yet, but these guys helped me get financed. Just do your research and be reasonable, and I'm telling you, these guys will give you a good deal! We just got home with my barely used (13K miles) 2015 Toyota Corol... read more

Erin Senator May's profile image
Erin Senator May 
9 years ago

Our 2013 Ford Escape spontaneously caught on fire approximately 11 months ago while my husband was driving home from work as an officer in the NC National Guard. Actually, it was the Monday before Christmas last year. Thankfully, he wasn't hurt and I'm grateful my children weren't in the car. In spite of the unfortunate situation of being stranded along route 40 in between Wilmington and Raleigh, and losing many personal belongings in the process, he was a long time ford owner and wanted to replace it with another ford. Our ... read more

Stacey Sandidge's profile image
Stacey Sandidge 
9 years ago

Probably the worst experience I've ever had at a car dealership IMO!!! I went in to purchase a used vehicle and I found the one I wanted we asked straight out for 60 months financing with perfect credit and instead had each paper come out slid to us for 72 months we even got to point of shaking on it!! I was so excited and thrilled !! And the worst happen we finally asked the question at the very end to make sure it was for 60 months and they told us no that's for 72 ( we were upset at the least and had words I'm not happy a... read more

Cassie Marie Smith's profile image
Cassie Marie Smith 
9 years ago

The only reason this dealership got our business is most definitely because we had a decent salesman. As far as everything else, it would definitely receive no stars, no referral business. We bought our '16 Explorer Sport from them this past Friday. We had already received a trade in value on our vehicle from another Ford dealership in Raleigh; this dealership tried to give me 7k less for it. One of the managers, named Scott, actually approached us in a rude, condescending manner and told us our Audi A4 Avant was not the cor... read more

Julia N Steven Walters's profile image
Julia N Steven Walters 
9 years ago

I just want to say that my husband and I had a great experience today buying a car.. We had a wonderful salesman, Sig, and we would definitely recommend our family and friends to go to Crossroads Ford in Cary.. I'm very pleased with the customer service we received and I love my new car.. Thank You to all the guys who made that happen today.. 

Madeline Martinez's profile image
Madeline Martinez 
9 years ago

I never thought I would say this when it came to buying or leasing a car, but here it goes..... WHAT AN AWESOME EXPERIENCE!!!!! I came in as a walk-in customer looking to lease a car. The first person I met at the door was Samantha. She greeted me with such warmth and enthusiasm that I clicked with her in an instant! I know a kindred spirit when I meet one. Samantha is what every car salesperson should to be! She is respectful but fun, warm, caring, and knowledgable. But most important, she is patient and a great listener. W... read more

Michael Potter's profile image
Michael Potter 
9 years ago

Fantastic buying experience here at Crossroads Ford. Casey Marlak, our salesman, was great. There was a hiccup in the negotiating process that I thought would be a problem. I'll just say there was a mistake on Crossroads side of things. Rather than try to weasel out to f the mistake, the managers owned up to it and upheld their side of things. In fact they did everything they could to make up for their mistake. To us it says a great deal about the character of the manager and the dealership. We were proud to buy our 2016 For... read more

Frequently asked questions about Crossroads Ford of Cary

How is Crossroads Ford of Cary rated?

Crossroads Ford of Cary has a 4.5 star rating with 4,566 reviews. 

When is Crossroads Ford of Cary open?

Crossroads Ford of Cary is closed now. It will open tomorrow at 9:00 a.m. 

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