Crimson Ridge's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Crimson Ridge

3.2

About this business

Crimson Ridge Florist Has Been Proudly Serving Rockford Since Year. We Are Family Owned And Operated With Number Locations Serving The Rockford Area. We Are Committed To Offering Only The Finest Floral Arrangements And Gifts, Backed By Service That Is Friendly And Prompt. Because All Of Our Customers Are Important, Our Professional Staff Is Dedicated To Making Your Experience A Pleasant One. That Is Why We Always Go The Extra Mile To Make Your Floral Gift Perfect.Let Crimson Ridge Florist Be Your First Choice For Flowers. 

Location details

735 N Perryville Rd, Ste 1, Rockford, IL, 61107, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2118 reviews
Select a rating
Maurisa's profile image
2 years ago

Dishonest business If I could give it less I would. They have very dishonest business policies my mom bought a 200.00 plus purse within 30the days she tried to return it but was told she couldn't because the tags had been removed to which my mom responded that the sales associate had removed them when she bought the purse, she was told that it's not store policy to remove the tags.....when I bought my purse this past wed I got it home and surprise surprise the tags HAD been removed. I will never shop there again nor will my ... read more

debbie's profile image
2 years ago

RUDE OWNER I have never met anyone who owns a business that is more rude than Kip. I will never enter this store again. He caters to individuals who look the part of money, and will treat every else like they are not worthy to be in his store. He needs refresher courses in how to treat customers ! He is loud and obnoxious! The way I was treated in the store, just for looking through sale items was totally uncalled for. I would like to boycott this store! I forgot to add that the store has nice things, but there are other pla... read more

Pam's profile image
2 years ago

Won't ship THE worst customer service experience ever. They have a very cute custom snowflake necklace that is different each year. I received one as a gift and wanted to get one for a relative. I was told they don't ship anything as they can't be running to the post office every other minute. Really...could you charge me and others $10 shipping and handling on this "very popular item" and rubn to the post office once or twice a week? What is missing here is a total lack of the customer service gene. 

P's profile image
2 years ago

Boycott Crimson Ridge Boycott Crimson Ridge! There are plenty of great stores in the Rockford area that treat their customers and employees with respect and dignity. Teachers stand up for human rights...do not shop at Crimson Ridge! 

steve's profile image
2 years ago

Great place for last minute gifts Kip and the others are awesome. He took care of a special birthday arrangement with 1 hour notice. They are creative and responsive and always have been!! Steve F 

GARY's profile image
2 years ago

A retailer review I have been involved in the retail business for 46 years. I would like to comment briefly on the reviews of customer service for this store and others. Every establishment has the right to set it's own return and other store policies. How these policies are enforced, or adjusted to the particular situation constitutes much of customer service. Contrary to the old saying----The customer is NOT always right. Many people will make unreasonable requests or demands of people in the retail or services industries.... read more

t's profile image
2 years ago

Crimson Ridge Its a good store for gift ideas, although it is a little overpriced. However, they do an excellent job wrapping, they make it look really special. They also have a good selection of flowers that are hard to find elsewhere. 

Sharon's profile image
2 years ago

Crimson Ridge Florist I just recently purchased chocolates from Crimson Ridge for a birthday present. They have a large selection of yummy chocolates. The lady who waited on me did a fantastic job of wrapping them. I did not have much time to look around on that day, but they have jewelry, and purses, and a flower shop down stairs. Sharon J. 

Joan's profile image
2 years ago

Too much stuff the store is excellent for buying gifts and I usually always go there but I believe there is just to much clutter. If some of the things were moved out and concentration was put more on the articles it would sell better. I think 90% of the staff is fantastic. Kip has always been pleasant to me and he doesn't know me from Adam. He is just a hyper type of person 

Frequently asked questions about Crimson Ridge

How is Crimson Ridge rated?

Crimson Ridge has a 3.2 star rating with 118 reviews. 

When is Crimson Ridge open?

Crimson Ridge is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com