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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I have a charge on my credit report that is not me. I have disputed this and sent communication to Conns and have not heard back. I am following the Federal Trade Commission's guidelines and Conns still will not respond to me. I have also sent them copies of the credit report. I don’t understand how this can even happen. I had an account with Conns 8 years ago and it was paid in full and on time each month and they reported it correctly so for another $3981.00 to be on my credit is absolutely not ok. This is really awful how... read more
Business response:
As a company, we strive to provide all customers with an excellent experience. We take this information very seriously and wish to investigate further. Please send us additional information at bbbreview@conns.zendesk.com.
The furniture is of poor quality, but I could deal with that. It’s the harassment by phone that is terrible! Constant phone calls from these people have made me miserable! I’ve blocked them and they just call from different numbers, all hours of the day and night. I will NEVER purchase from or recommend this company to anyone!
Still not happy . Can?t afford to by anything else and can?t use 100.00 gift card on anything not even on a payment
Business response:
As a company, we strive to provide all customers with an excellent experience. We take this information very seriously and wish to investigate further. We have located your information and will be in contact with you.
Quick response to my question on messenger. Answered within the hour. Rep seemed knowledge
Business response:
Thank you so much for your kind words, Aimee. We appreciate you taking the time out to share your experience with us we are very proud of our team! We look forward to working with you again in the future!
I had no problem with the warranty on my a/c. They were very professional and prompt.
Business response:
Thank you so much for taking the time to share this excellent review. We're delighted to hear that our team did such a great job! We look forward to working with you again in the future. If you need further assistance, please contact us at SocialMedia@conns.zendesk.com.
I did have problems with my order pickup do to some misinformation but my concerns were addressed with a message via Facebook. In the end my concerns were addressed and I was successful in getting my order
Business response:
We sincerely appreciate you sharing the details of your experience and are glad to hear your inquiries were resolved. Thank you for choosing Conn's HomePlus!
It was an ok experience at first. There was lack of communication. But conns made it right. I have all my merchandise and am very happy.
Business response:
Thank you for choosing Conn's HomePlus and taking the time to rate your experience. With over 130-years of history of quality customer service, we're dedicated to providing the service our customers look forward to. Your feedback is greatly appreciated and will be shared with the team. If you need further assistance, please contact us at SocialMedia@conns.zendesk.com.
They are definitely true to their name! We spent the last 3 days dealing with them and it has been a complete nightmare... Besides the miscommunication and being told completely different things by several different managers, they ended up shipping us the wrong items for which we immediately had taken back while the movers were here. After 4 hours of dealing with them over the phone, we finally agreed to driving 2 hours back to the store to sign the new invoice (corporate policy) for our correct items only to be told that th... read more
First, I will start with the great part of my experience my sales rep. was very helpful. When me and my husband went into the Hampton location we needed our whole entire house, starting brand new, we should of went to Walmart. It been about 6 months and our front tv screen went out and we called to set an appointment to get repaired, the person has not show up three times, then we get a survey , about how did we do. I understand , if you really can't come but for you to have an appointment for the AM and you call and say we ... read more
Business response:
Thank you for taking the time to rate your experience. With over 130-years of history of quality customer service, we're dedicated to providing the service our customers look forward to. We regret seeing that you had less than satisfactory experience and would like to help. For further assistance, please contact us at SocialMedia@Conns.zendesk.com.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open at 10:00 a.m.
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