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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
They are very messy overcharged for items charge higher interest percent that state regulates in va. Did early ay b4 1st payment due and was then charged interest amt having hard to get refund for cancellation of warranty program. Will never recommend anyone there
Business response:
As a company, we strive to provide all customers with an excellent experience. We take this information very seriously and wish to investigate further. We have located your information and will be in contact with you.
I purchased a refrigerator a little over two years ago and at the time of purchase bought an extended warranty. The refrigerator stopped cooling a week ago, and a Conns HomePlus technician came out to evaluate the issue. The Conns technician ordered a new compressor, and indicated that Conn’s knew the compressors on this particular model were faulty but continued to sell them. It is now eight days later and my refrigerator has still not been repaired. The new part has been in for several days and my appointment for repair wa... read more
Business response:
Thank you for bringing your concerns to our attention. Our records indicate that your service order has been completed. We apologize about the delay. If you are still in need of assistance feel free to email us at SocialMedia@conns.zendesk.com. We appreciate your business at Conns HomePlus.
Worse company I have ever dealt with. Placed order and can’t get a response on when it will be delivered. Have spent 6 hours total on hold since last Wednesday and twice they hung up on me after I held over a hour. They even told me when I called the main customer service number that ecommerce who handles their online orders is “crap” and that I need to go to the store to purchase merchandise. I told them I used online because of COVID-19. I have emailed with no response. Have done live chat and been told they can’t help me ... read more
Business response:
Thank you Amy, for choosing Conn's HomePlus and taking the time to rate your experience. We're sorry to see that we did not meet your expectations and would like to help. We have located your information and we willl be reaching out to you to address your concerns.
Ok I placed an online application and was approved. I paid my down payment and signed all documents as requested. Haven't gotten a confirmation for anything about shipment and delivery nothing even after a week time. I've called these people so many times,emailed them and chat. Every last one of them kept sending me to different departments with absolutely no knowledge of helping me or trying to resolve my issue. Just keep saying ma'am I dont know but I can transfer you. Back and forth for over a week now. Like give me my mo... read more
Business response:
Thank you Demarie, for choosing Conn's HomePlus and taking the time to rate your experience. We're sorry to see that we did not meet your expectations and would like to help. We have located your information and we willl be reaching out to you to address your concerns.
On August 17, 2020 my wife and I went to Conn’s and purchased 2 complete bedroom sets and a washing machine and dryer set. The sales person told us the dryer would not be available until Sept. 11, 2020. We really wanted the set and agreed to the delay. On Sept. 9, 2020 I received an email that the washing machine and dryer would not be delivered as promised on Sept. 11, 2020 due to COVID 19. It was not signed and there was no instructions on what the next step should be. I called Conn’s and after a hour of being on hold and ... read more
Business response:
Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We're sorry to hear about your negative experience with your recent purchase, and wish to investigate further. We have located your information and will be in contact with you.
I bought a range there Told them consistency I had propane At first I was going to pick it up but since they said they installed and could hook it up to my propane I went back and ask them to deliver Well they lied. After bringing the range out and hooking it up. Flames from the range were going higher and higher. When I called to ask. NOW they said they only hook up gas stoves they didn't have a licensed person to connect to propane So either they are con artist or they dont know their product. Too busy trying to make the n... read more
20 days ago I can say this review would have been different. I now know better. I'd wished i'd have known to visit this site before entering into any agreement with this company. 20 days ago our fridge, which we are still making payments on broke down. Not cooling but blowing hot air. All of the items were lost, rotten. Hot air. I immediately called customer care and there began the merry go round of deceit and untruths. We were directed to the service center. In short order we had to constantly call for their return calls n... read more
Business response:
Olymphia *****, Your feedback is appreciated. We agree, being without a refrigerator can be quite frustrating and understand the level of frustration that has built. We are more than willing to take a further look into this for you. Please contact us at bbbreview@conns.zendesk.com.
when i called to close out an account i was told i only needed to pay 40. everytime after they called they would verify the account should have been closed back in april. months passed then the story changed that i needed to pay 600. it went on for months as they looked into it and allow late fee to build up and my credit to go down on a mistake by them but i was the one effect the most. now because of their error i need to pay late fees and my credit has dropped by alot. thanks conns for that.
Business response:
Jason, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information, and we will be reaching out to you to discuss your concerns.
To whom this may concern, I will first begin by saying i will never in several trillion lifetimes ever do business with ANY Conns Home Plus companies ever again. This is one of the most corrupt companies on the face of the universe and the CEO’s, VP’s, Officers etc should be ashamed of the company that they have created and backed. Id ask how you all sleep at night but judging by the disgusting checks you all receive regularly, im sure you sleep quite well. During this pandemic I classify this company to be as bad as if not ... read more
Business response:
Sabrina, Thank you for taking the time to rate your experience. With over 130-years of history of quality customer service, we're dedicated to providing the service our customers look forward to. We regret seeing that you had less than satisfactory experience and would like to help. We have located your information, and we will be reaching out to you to discuss your concerns.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
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