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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I financed a tv a wall mount and a hp pavilion all in one touch screen desktop thru conns I paid an additional 600 to 700 dollars for property insurance 4 days after the initial 1 year warranty the desktop began to malfunction I disputed with conns for more than I should have had to get issues resolved but gained no resolution then I had to go out of state for work when I got back on oct 18th I found my house broke into my renter insurance advised me that they would not cover the items from conns as I had insurance through t... read more
Business response:
Anna ******, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information, and we will be reaching out to you to discuss your concerns.
I thank Kathryn for taking care of my situation she fixed my problem right away Thank you !!!!
Business response:
Deborah *******, Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us, we are very proud of our team! We look forward to working with you again in the future!
Kathryn ***** took care of us like we were family. Extremely professional and she also checked back with us to make sure we were completely satisfied. Strong
Business response:
Rocky ******, Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us, we are very proud of our team! We look forward to working with you again in the future!
I spoke to Kathryn *****, who was very helpful. Kathryn was knowledgeable and answered my questions without hesitation. Thank you Kathryn J.
Business response:
Angela **********, Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us, we are very proud of our team! We look forward to working with you again in the future!
Kathryn was amazing. She helped me with my situation to my satisfaction and was friendly, professional and courteous.
Business response:
Robin ********, Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us, we are very proud of our team! We look forward to working with you again in the future!
It could have been a better experience. I would like to not have to make so many phone calls to get things done.
Business response:
Nanette *****, Thank you for sharing your concerns. Your feedback is an essential part of our quality assurance process and provides great insight into ways to improve our service. If you need further assistance, please contact us at bbbreview@conns.zendesk.com.
I bought a TV over two years ago and paid it off. Now I'm getting calls and letters from Conns saying I have a balance. I went back to store and pulled receipts showing 0 balance and they are too stupid to update their records. I would give a 0 star if I could. Will never buy from them again. Do your research before purchasing.
Business response:
Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We are saddened to see that you were not completely satisfied with your experience. Our records show that your concerns have been received on a different platform. If you have any other concerns, please contact us at SocialMedia@conns.zendesk.com.
I use to be pleased with your service except for the last time I purchased a item from you i was not informed of some things that automatically accrued and my contracts were combined without my knowledge cause the sales lady fail to inform me thats the reason for the low rating
Business response:
Thank you for sharing your experience with us. We are sorry to see that we did not meet your expectations. We have located your information, and we will be following up with you.
On December 16th I purchased a refrigerator with conns in alb nm on coors by pass at the mall, promised it be delivered on the 19th no show was told by delivery guy that maybe they could delivered Tuesday or Thursday told him that was not acceptable if they had any other resources he said no, told him I would go to the store and get my money back and he hung up on me. Talked to manager, he said they would deliver my fridge on Tuesday dec 22, well the fridge they delivered didn't work. I called next day told them they deliver... read more
Business response:
Thank you for sharing your feedback with us. We are saddened to see that we did not meet your expectations. Our system shows that the defective merchandise has been exchanged. If you have any other concerns, please contact us at BBBreview@conns.zendesk.com.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
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