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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
After speaking to consultant she was very understanding with great customer service.
Business response:
Amanda ********, Thank you so much for taking the time to share this excellent review. We look forward to working with you again in the future!
In my dealings with Conn?s Home Plus, all of my experiences have been very pleasurable.
Business response:
Michael *****, Thank you so much for taking the time to share this excellent review. We look forward to working with you again in the future!
Although my experience with the Conn?s homeplus showroom, in Aurora, Co, was very negative, my experience with your representative, Dyeisha, at your corporate office, in Texas, was very positive. She was professional and helpful, and was able to resolve my problem to my satisfaction.
Business response:
Sarah *****, Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us, we are very proud of our team! We look forward to working with you again in the future!
When I signed my contract I signed for a bunk bed with stairs and dresser draws for the bottom. What was delivered was a draw for a bed. When I contact the store they responded that they didn’t have the product that I wanted hence why they send me the draw. I added the extra amount to the original contract. I’ve paid for the past 3 years. I’ve had to make extra payments even though I’ve showed them proof that I made a payment and had to pay extra late fees. To top all of that I’ve had to deal with threatening letters that th... read more
Business response:
Kandice ********, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information, and we will be reaching out to you to discuss your concerns.
Great customer experience. Great follow up and follow through for my Conns agent.
Business response:
Shay *******, Thank you so much for taking the time to share this excellent review. We look forward to working with you again in the future!
She was very clear and concise I was given the information I needed immediately.
Cody at the store did what was right and resolved a customer highly upset at the situation of a microwave out since November as I was told several different things that did not qualify as good service. Cody was a relief. Crystal at the Call Center or Corporate responded to my email with a sense of urgency and followed up on my problem with courtesy and compassion. Thank you both for helping resolve this frustrating situation. I look forward to purchasing a new washer and dryer from you soon.
Business response:
Matt ****, Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us, we are very proud of our team! We look forward to working with you again in the future!
One star is the least available. Do not use them...they will tell you “We’ll give you our interest free promotion” and when you get the bills, you’re charged interest. The first time they did that to me...SHAME ON THEM. It took an act of God to correct. The second time they did that to me...SHAME ON ME. I will apply for Lowes
Business response:
Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We're sorry to see that we did not meet your expectations and would like to help. Please email us at bbbreview@conns.zendesk.com, if further assistance is needed, we will be happy to help resolve your concerns.
Conns is the absolute worse place to do business. I purchased a GE washer and dryer for $2500 on August 2nd 2020. Within less than 1 week of having the washer and dryer, I called customer support and was advised to go through wait and have the service department repair the machines. The guy came to my house at least 5 times. They finally determined that the unit needed to be replaced. The replacement came and it was just as defective as the original unit, Here it is January 27, 2021, over 6 month later and they finally autho... read more
Business response:
Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We're sorry to see that we did not meet your expectations and would like to help. Please email us at bbbreview@conns.zendesk.com, if further assistance is needed, we will be happy to help resolve your concerns.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
Need help? Contact us.
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