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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
This company false advertise their products and appliances. I bought a gas range on December 2 and was promised a delivery date of December 16. After numerous confirmations that the range was in stock, they failed to have it in stock and have no idea when they will get it. I tried to compromise with the District Manager by taking the floor sample if they honored an extended warranty, just in case. His name is JP, and he refused completely. Do not buy at Conn’s. I have never, ever experienced such bad business and customer se... read more
Business response:
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience this may have caused, and we want to assist you further. We have located your information, and we will be reaching out to you to discuss your concerns.
The service was good and I would Recommend to my friends
Business response:
Donald ********, We sincerely appreciate you taking the time to share such a great review. We are delighted to hear such excellent feedback!
It was a good experience the lady knew what she was talking about and gonna fix the issue
Business response:
Thank you so much for taking the time to share this excellent review. Your feedback is essential to us and has been shared with the team. We hope to see you again soon!
I went to the Black Friday sales for furniture on 11/27/2020 which i did get approved for and picked out that same day. I received confirmation that it would be delivered Monday on 11/30/2020 the date was changed to Tuesday late Monday night, Tuesday night came and out of the 4 piece sofa set i chose i only have 2 pieces (a chair and ottoman) i have called the store and they referred me to the warehouse the warehouse refers me back to the store. I have gone back into the store 2 more times since since trying to get the rest ... read more
Business response:
As a company, we strive to provide all customers with an excellent experience. Your feedback is very important to us, and we would like to investigate further. We have located your information and will be in contact with you.
The worst company that needs to be shut down for ripping people off! How does the government allow companies to charge 36% interest on products is beyond belief! They send you flyers for 0% interest and then bait and switch to 36% even if you are an existing customer! Never buy anything from this company! Someone needs to form a protest group to let people know how bad they are ripping people off!
Business response:
Thank you for choosing Conn's HomePlus and taking the time to share your feedback. We regret seeing that you had less than satisfactory experience and would like to help. Please send us additional information at SocialMedia@conns.zendesk.com.
The customer service rep provided A+ service. She took the time and explained the mattervof my concern. Very friendly and pleasant voice. She put into motion the process to take care of my concern and I feel confident that the matter will be resolved. Rep's name is Karen I donot know her last name.
Business response:
Thank you so much for taking the time to share this excellent review. We are delighted to hear such excellent feedback!
The WORSE COMPANY in the US! I’ve had my washing machine for less than 7 months & purchased an extended warranty on the machine.. the washing machine is broken and I reported this to the company’s maintenance dept on November 10th and to this current day of December 10th no technicians have called me or come out to repair the issue. For a month at least three times a week, I have called the local store in Richmond VA and spoken to the Manager & a District Manager no resolution.. I have called the maintenance dept and spoken ... read more
Business response:
Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We're sorry to hear about your negative experience with your recent purchase, and wish to investigate further. We have located your information and will be in contact with you.
Very friendly and professional. Knowledgeable and helpful. Loved the furniture I purchased.
Business response:
We are delighted to hear such excellent feedback. We sincerely appreciate you taking the time to share such great review and we are very proud of our team!
Christine the customer service that serve me was Great knowledgeable and very professional she is a great customer service representative thank you
Business response:
We are delighted to hear such excellent feedback. We sincerely appreciate you taking the time to share your experience with us and we are very proud of our team!
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
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