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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
This is my 2nd time dealing with the Spartanburg, SC location. Each time there were problems with products and repair services. They sell products to consumers that are off the floor, defective, and or missing operators manuals. When reported you will receive excuses and placed on hold for hours with each department.
Business response:
Debby, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your account, and we will be reaching out to you to discuss your concerns.
If you have to return something u order online and because of computer glitch !!!getting ready to pull your hair out..I receive the refrigerator April 3 an it april16 and they still haven’t came an got it ..now they say tommorow..it took me over 5 or more days consistently calling sometimes several times within the day for a rep to call over delivery an schedule it .once it was schedule they changed it..and then sent me a survey of course I fill out let to them know about the mess up process ..a woman call just to let me kno... read more
Business response:
LaWonda, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We are disappointed to see that you were not completely satisfied with your experience. I see we have recently spoken with you and were able to address your concerns. If we may be other further assistance, please contact us at connsreview@conns.zendesk.com.
I was misled by a sales person at Cons appliances I was told that I had free shipping the shipping was $129 I received a . $80 credit I don’t think that’s free shipping free shipping would be $129 credit on shipping unhappy customer
Business response:
Kenneth, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We will be reaching out to you directly to discuss your concerns.
i was very excited to work with Conns until i had this experience and now i will never come, recommend nor ever have something nice to say about these people specifically at this location. I went in to finance for a TV and a TV stand. We had got told they also offered snap-finance so as we were looking around to see what else we wanted Kim came up to us and advised they no longer worked with snap-finance. I was there 4/10 from 6:45pm till 9pm and my process went no where, well i left a DEPOSIT as i got told id get a call bac... read more
Business response:
Carolina, Thank you for taking the time to rate your experience. With over 130-years of history of quality customer service, we're dedicated to providing the service our customers look forward to. We regret seeing that you had a less than satisfactory experience and would like to help. We have located your information, and we will be in contact with you to discuss your concerns.
Great service with help with my tv purchase billing problem !!!!
Business response:
Thank you so much for taking the time to leave your review. We really appreciate your business. Please let us know what we can do for you in the future!
I've had a great experience at conns buying my furniture. But as time goes on and i pay off my loan almost a year ago and its still showing on my credit report. An at this point i have no idea how to get it off.
Business response:
Anna, We are sorry to hear about your experience. We can assure you that this is not the way we want our customers to feel. We have located your account, and we will be reaching out to you to address your concerns.
If you owe a little bit of a balance even if you pay what you can, they harass you and call you 20 times a day it’s ridiculous. We’ve paid $200 each month during a pandemic and haven’t missed but maybe a month. We’ve paid a couple months a few times and I’m still getting 20 calls a day. HARRASSMENT.
Business response:
Katrina, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. Please send us additional information at bbbreview@conns.zendesk.com.
I had communication problems with the customer service department but when headquarters contacted me the were very professional and efficient and addressed all issues promptly.
Business response:
Thank you so much for taking the time to leave your review. We really appreciate your business. Please let us know what we can do for you in the future!
I am furious!!!! I purchased a washer & dryer a MONTH ago. It was my first purchase for my brand new home. Little did i know, when they delivered my items that one wouldn't work. I was advised i needed an electrician and spent $300 to have someone tell me that my dryer was missing electrical pieces that require it to work & work safely. SO, I call CONNs (aka Conn artists) and found that the they wanted to charge me just to come get the non working dryer and would not just deliver the parts missing. I was given the run around... read more
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
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