This profile has been claimed by the business owner or representative.
Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I paid off my tv earlier then I was supposed to and my credit dropped 50 points? Why? I do not understand what I did wrong? Every payment was made on time.
Business response:
We are sorry to see that you are not satisfied. If you need additional assistance, please contact us at BBBreview@conns.zendesk.com.
I thought that it was not barrel I couldn't get anybody to take care of what I need it I called three times my credit has not been reported they told me that it would is still not reported any issue that I had with my washer and dryer has not been fixed they told me that they will not fix it it should've been done the first time I had nothing to do with that but yet and still is not fixed
Business response:
We are sorry to see that you are not satisfied with your experience. We can assure you that this is not the way we want our customers to feel. Please contact us at BBBreview@conns.zendesk.com if you need further assistance.
I had to pay of my furniture twice. When you call in for a pay off amount rep tells you that you the payoff is good for 10 days. Being I was going through closing on a house the escrow company needed to mail a check. Conn's received and cashed the check but continued to charge me. I called in and complained and asked for help but it ended with me having to pay Conn's another $433 in interest. In which when I called for the balance to pay the amount the rep tells me again the payoff amount is good for 10 days, it seems really... read more
Great service. Followed through with what they promised. A+++ would recommend
Business response:
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
I bought a computer table as I urgently needed it for my assignments. The purchase was made on April 9th 2021, the delivery which I received was incomplete had only wooden planks but no hardware to assemble in spite of my several calls, and Conn's experts visiting my place to assemble failed to assemble the table. But meanwhile, conn's misinformed prefered lease to start charging me as the sale is completed. I would like to inform you I am paying Installment for furniture which I never used.
Business response:
Thank you for taking the time to rate your shopping experience. Our system shows that we have received your concerns on a different platform. If there’s anything more you’d like us to know, please email us at BBBreview.conns@zendesk.com
I am unhappy with the business. their name is exactly what they are CONNS!! I was just hoping for a little grace considering we have been thru very devastating times due to this past year being in a pandemic. Since my purchase I have made timely monthly payments. I'm not denying I wasn't aware of the promotional period however timely reminders would have been nice. Anyhow after making my last payment, i noticed my account balance had gone up about 1600$. this is due to me not paying my account off in full during the promotio... read more
Business response:
Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We are disappointed to see that you were not completely satisfied with your experience. I see we have recently spoken with you and were able to address your concerns. If we may be other further assistance, please contact us at BBBreview@conns.zendesk.com.
They delivered the wrong couch to my house. Told me to come to the store . They said the invoice was incorrect. Now there saying they don’t have my couch. I said get me out of the contract that they broke . They said they can’t . So Now I have no couch . These people are cons just like there name . The place is a scam . I wouldn’t never recommend anyone coming for anything. Please be aware of these scammers you’ve been warned
Business response:
We are sorry to see that you are not satisfied with your experience. We can assure you that this is not the way we want our customers to feel. Please contact us at BBBreview@conns.zendesk.com if you need further assistance.
Great service friendly workers I love the my purchases my tv is awesome
Business response:
Angela ****, Thank you so much for taking the time to share this excellent review. We look forward to working with you again in the future!
Will never buy anything from there again time I get the furniture it was broken
Business response:
Brenda *******, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your account, and we will be reaching out to you to discuss your concerns.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com