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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Had a great experience while shopping for a new t.v. at Conns. Lexus ***** was the sales personnel who helped me and let me tell you, she was very helpful. She was very patient with me with my needs and many questions. I would 100% recommend her to everyone I know and even to those I don't know. Thanks for the shopping experience Lexus.
Business response:
Irma *****, Thank you for taking the time to rate your recent experience with us. We believe kindness and courtesy are the roots of a positive customer service experience.
Great customer service and product selection. Sales rep listened to my needs, was very knowledgeable and made my decision easy. No pressure
Conn's was great , knowledgeable and timely. Staff was very friendly
Business response:
Marilyn, Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.”
Terrible delivery service!! Went for a brand new appliance. Everything went good, left store expecting a new appliance. Got a call before delivery that appliance was damaged and could be a rejected appliance from another client. So I rejected it as well, cause I'm paying for a new one with no damage, straight out of the box. Rescheduled for another one.... recieved call that again before delivery. This time it wasn't in the truck and they were out of stock. So I call my sales rep to get this fixed. So we agreed on the store ... read more
Business response:
Christina ******, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information, and we will be reaching out to you to discuss your concerns.
This all started on a Thursday, 5/14/2021 (when the money was drafted from my account). My son who's 17 picked out a bedroom suit, they didn't have it in so we settled for a full size bed instead of a queen. They delivered the items on Sunday, well when the movers came, I wasn't there so they put the bed up (I already have mattresses), left the night stand but when they opened the box for the dresser, it wasn't the correct one, so, they took the dresser back but left the mirror on the floor. When I got home, I immediately ca... read more
Business response:
Mia ************, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information, and we will be reaching out to you to discuss your concerns.
If I could give a 0 for review I would do just that.. We have been a customer of conns for over 9 years, we recently made a huge ($10,000) purchase to furnish our new home. Needless to say they messed it all up! Formal Dining set delivered 2 times damaged, finally the 3rd time it was not damaged. I missed a family gathering at my mother's burial due to their lack of communication, they were to deliver it on May 3rd never showed up no call no email no nothing! I have called corporate to speak to a Manger for the last 3 weeks ... read more
Business response:
Connie, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information, and we will be reaching out to you to discuss your concerns.
Had my computer taken in for service because it glitched 2 weeks after purchase and was called to go get a new one because they had lost the one that was sent in for service, I didn’t want the exact same computer because of the previous issue and asked if I could get a lower priced one but was told I’d still have to pay the same amount! Ridiculous because the other one was lost in transit so they don’t have it and it wasn’t my fault! I asked if I could just cancel the contract all together and they said yes but it would go a... read more
Business response:
Denise, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information, and we will be reaching out to you to discuss your concerns.
I have been a customer for nearly 20 years but I will NEVER shop there again and I'm telling everyone I know. I received an email first thing this morning that my bill was due on the 24th and my Cash Option may be voided. Today is the 25th! Yep, ONE DAY late and the relentless bullying and harassment begins. I have nearly 50 numbers from them blocked. They spoof new numbers and call a half dozen times a day. Never once have I been more than a few days late. 20 years and tens of thousands of merchandise purchase but never, ev... read more
Business response:
Kristi, Thank you for rating your experience. We're deeply sorry to hear about this inconvenience. We have located your account, and we will be reaching out to you to discuss your concerns.
The sales associates are extremely agressive as soon as you walk through the door even when you tell them you want to be left alone to look around. After I found a Television I was interested in, I completed the credit information for the approval and scheduled the delivery. This purchase took place on Sunday - 05/23. Advertising everywhere reads NEXT DAY DELIVERY. I believe it even states guaranteed but am not 100% on that piece. So asking Raheem (Salesman) what time I can shoot to get my item on Monday, was immediately tol... read more
Business response:
Bradley, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information, and we will be reaching out to you to discuss your concerns.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open at 10:00 a.m.
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