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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Awful customer service. Purchased a double oven, microwave and dishwasher. Kim (sales representative) never informed us that the delivery and installation would be on different days. Took the 1st day off of work for the delivery to find out that the items wouldn't be installed for a week later. One week later, we received a call from the installers that they had to cancel due to a medical situation and have to rescheduled ANOTHER week later. I went to Conn's regarding this since paid for the installation. CRST Home Solutions... read more
Business response:
Christen *******, Thank you for taking the time to rate your experience. With over 130-years of history of quality customer service, we're dedicated to providing the service our customers look forward to. We regret seeing that you had a less than satisfactory experience and would like to help. For further assistance, please contact us at connsreview@conns.zendesk.com.
I think they are friendly , clean and price is reasonable
Business response:
Briston ******, Thank you for taking the time to rate your recent experience with us. We believe kindness and courtesy are the roots of a positive customer service experience.
Very courteous and friendly. Happy to know that Conn's wanted feedback on their service. Shows that they care. I've had problems with Conn's in the past but it was with a certain store. I was so angry that I even lost a $100 gift card sent to me by higher ups because I refused to ever shop at Conn's again. Wish I could get that gift card back now. Lol
Business response:
Rosalia ******, Thank you for taking the time to rate your recent experience with us. We believe kindness and courtesy are the roots of a positive customer service experience.
They are a great company and great customer service. I will go again.
Business response:
April *********, you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.”
I wish I never purchased from this company nothing but fraud they call you 24/7 from different numbers to make a payment but once they are paid off they don’t want to update it on my credit report they have it opened and that I still owe them! I’ve escalated this situation so many times and they don’t bother doing anything!! This company needs to go out of business!!
Business response:
Jenny *****, Thank you for taking the time to rate your experience. With over 130-years of history of quality customer service, we're dedicated to providing the service our customers look forward to. We regret seeing that you had a less than satisfactory experience and would like to help. We have located your account, and we will be in contact with you to discuss your concerns.
Great place to shop at experience with customer always amazing!!
Business response:
Shauntole ******, e sincerely appreciate you taking the time to share such a great review. We are delighted to hear such excellent feedback!
Excellent product excellent service so very satisfied all the ways.
Business response:
Kathy ******, Thank you for sharing such a great review! Your feedback is essential to us and has been shared with the team. We hope you see you again soon!
I purchased a living room set plus tables and a bedroom set from Conn's but I financed an asset chair through their leasing company progressive leasing. Well, the asset chair was damaged at delivery. They sent some guy from Greensboro to take pictures of the chair and he said it would need to be replaced. The leasing company said I need to talk with Conns to see what they could do. Its been a game back and forth between progressive leasing and conns. They expect me to still pay for the chair and they won't replace it I don't... read more
Business response:
Oona *****, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We are disappointed to see that you were not completely satisfied with your experience. I see we have recently spoken with you and were able to address your concerns. If we may be other further assistance, please contact us at connsreview@conns.zendesk.com.
Love conns always great customer service and always has what i need
Business response:
Cristal ****, Thank you very much for sharing your experience! We look forward to working with you again in the future.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
Need help? Contact us.
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