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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
HORRIBLE CUSTOMER SERVICE. EXACTLY ONE MONTH AGO WE PURCHASED AN OVEN AND IT WAS TO BE DELIVERED IN TWO DAYS, IT WAS NEVER DELIVERED NOBODY KNOWS WHY. SO THEN IT WAS ESCHEDULED TO BE DELIVERED IN 3 DAYS AND COME TO FIND OUT THE DISTRIBUTION CENTER SAID THE OVEN WAS NO LONGER IN STOCK. WE HAVE CALLED AND SPOKE TO MARSENA THE GENERAL MANAGER OF THE ARLINGTON STORE REPEATEDLY, SPOKE TO FAZY, WILLEM AND DAVID ALL MANAGERS AND EVERY ONE OF THEM TELLS US THEY WILL CALL US BACK WITH AN UPDATE---WE HAVE YET TO GET ONE CALL BACK. NOW... read more
Business response:
As a company, we strive to provide all customers with a positive experience. We're sorry to see that you did not have a positive experience with us. We can assure you that this is not the way we want our customers to feel. We have located your information and will be in contact with you.
Great service great product fast service happy customer fast delivery
Business response:
Mr. ******, Thank you so much for taking the time to leave your review. We really appreciate your business. Please let us know what we can do for you in the future.
Literally everything these people said was a lie. I received an offer to apply for credit. I was informed that I was approved for $2500, with 36 months no interest. That sounded to good to be true so I assumed they charge more on the front end to make up for the no interest. Anyway, I went into the store and purchased a tv for $1800 and I let the sales person talk me into adding bluetooth soundbar sense I had more available credit. They told me delivery an installation would be free due to the price of the tv, and they would... read more
Business response:
Thank you for taking the time to rate your experience. With over 130-years of history of quality customer service, we're dedicated to providing the service our customers look forward to. We regret seeing that you had a less than satisfactory experience and would like to help. We have located your information and will be in contact with you.
Outstanding service. Very good at knowing what is needed and very fast.
Business response:
Mr. ********, Thank you so much for taking the time to leave your review. We really appreciate your business. Please let us know what we can do for you in the future.
Awesome, delivery personnel were very professional. Had everything set within minutes.
Business response:
Mr. ********, Thank you so much for taking the time to leave your review. We really appreciate your business. Please let us know what we can do for you in the future.
Very good quality appliances, furniture, electronics and customer service. Recommend this store to family and friends.
Business response:
Ms. ********, Thank you so much for taking the time to share this excellent review. We look forward to working with you again in the future!
Lina was great efficient and understanding and very great and patient with me
Business response:
Jacqui ******, We sincerely appreciate you taking the time to share such a great review. We are delighted to hear such excellent feedback!
My wife and I bought a nectar mattress from conns on 5/5/21. We were promised delivery today on 5/9/21. We never heard anything and after waiting on hold for 30 minutes I was told delivery was delayed until 5/11/21. No reason. No excuses. Just told we have to wait. I will NEVER give my business to conns again. My wife had set up a king bed frame while I was at work in anticipation for our bed to be delivered. This is unacceptable and ridiculous. I would recommend taking your business to someone trustworthy.
Business response:
Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information and will be in contact with you.
Every time I call and ask to talk to a manager I am told I can not talk to a manager. I recently paid off my conns and received the letter from them saying it was paid off and the account closed but they reported it to my credit as a charge off. When I specifically called to talk to a manager about this incident the customer service rep told me no you can’t speak to a manager. I can help you. Was very rude.
Business response:
Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We are disappointed to see that you were not completely satisfied with your experience. I see we have recently spoken with you and were able to address your concerns. If we may be other further assistance, please contact us at BBBreview@conns.zendesk.com.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open at 10:00 a.m.
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