This profile has been claimed by the business owner or representative.
Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I made a purchase with conns in because we were told they’re doing a promotion and deferring their interest for 18 months. We aggressively paid on the account for a year. I went in to make a payment and noticed the $900 left to pay was now in the 4000’s. I called them and I was told my promotion had expired, it was 12 months instead of the 18. I then asked, begged and pleaded with them to let me just pay the $900, the balance left on the account before they added 3K of interest. long story short they are now suing me for bre... read more
Business response:
Bianca ********, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information, and we will be reaching out to you to discuss your concerns.
Buyer Beware! Conn's financing is 36% and delivery guys will leave your house a mess, scratching furniture, walls, streaks in carpet, dents in appliances, leave stands water in washer, leave doors off, trash in every room, all because they know nothing will happen to them especially if you get items off the floor or on sale. Conn's won't do Anything to help claims. They leave it the subcontractors who you can't get in touch with!
Business response:
Aneta *****, Thank you for taking the time to rate your experience. With over 130-years of history of quality customer service, we're dedicated to providing the service our customers look forward to. We regret seeing that you had a less than satisfactory experience and would like to help. We have located your invoice, and we will be reaching out to you to discuss your concerns.
I had a great and easy experience with the customer service provided.
Business response:
Nikia ******, Thank you so much for taking the time to share this excellent review. We look forward to working with you again in the future!
I ordered a refrigerator, paid cash, was given a delivery date of 24 days later. Received emails saying my order was coming. The day it was suppose to be delivered, no call why they didnt show up, I called and was told it was out of stock and it would be another month to get one! After they already had my money for a month.
Business response:
Rebecca *******, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information, and we will be reaching out to you to discuss your concerns.
I really am satisfied with my product and the customer service. Thanks
Business response:
Melvin ***, Thank you so much for taking the time to share this excellent review. We look forward to working with you again in the future!
Appreciate the effort made to extend my gift card, even after it had expired. Outstanding customer service!
Business response:
David *******, Thank you so much for taking the time to share this excellent review. We look forward to working with you again in the future!
Happy to share a 100 percent positive experience with Conn's Home Plus in Antioch , TN Store#184. We were greeted well, lots of positive energy. Team informed of availability and gave us space to shop. When we were ready, so was Conns team. We purchased washer & dryer . From start to delivery ALL Conns Home Plus team was informative, responsive in timely fashion with answers, professional, courteous and follow up call was appreciated. Wish we had made Conn's Home Plus prior to is stepping into Ashley Warehouse next door. The... read more
Business response:
Brian ******, We sincerely appreciate you taking the time to share such a great review. We are delighted to hear such excellent feedback!
The store in Stafford/SugarLand have staff that are unethical, unprofessional, and lie to customers. They lie to make a sale and when you call to complain, they argue, yell and hang up on customers. The incident we had initially involved a female employee who was argumentative from the beginning instead of listening to our concerns. She refused to give us the manager’s name and her name, and refused to tell us when we could talk to a manager. When we asked for her name again, she hung up on me. When I called back, as soon as... read more
Business response:
Stephanie *****, Thank you for taking the time to rate your experience. With over 130-years of history of quality customer service, we're dedicated to providing the service our customers look forward to. We regret seeing that you had a less than satisfactory experience and would like to help. For further assistance, please contact us at BBBreview@conns.zendesk.com.
Very nice place to shop. I could gotten a desk cheaper but I would not have gotten the same customer service.
Business response:
Sonjia *****, Thank you so much for taking the time to share this excellent review. We look forward to working with you again in the future!
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com