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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
the worst experience I've ever had had a bedroom's set delivered on Monday with Cockroach wings broken parts and there trying to make me pay for it its un heard of I have videos and pictures the delivery guys are awesome but back and fourth with customer cares good luck with corporate and store number 280 what a joke going on 4 days tomorrow I can add pics and videos I will post it on Facebook fourth day sleeping on the floor this is a joke Alex
Business response:
Alexis *****, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your invoice, and we will be reaching out to you to discuss your concerns.
One star since I can't leave a zero star rating. I purchased a new washer and dryer and upon delivery in August 2019 the dryer quit working in 2 days while drying the second load. When I called they just wanted to send someone out to repair it which wasn't an option for me. I wanted a new dryer delivered. It took lots of arguing and time on the phone to make this happen. In February 2021 the washer had a busted valve which required repair for which was under warranty. Then the control panel had to be replaced not once but tw... read more
Business response:
Krystal *******, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. Please send us additional information at BBBreview@conns.zendesk.com.
This is literally the worst company ever! They waste your time so don't waste your time with them! They gave me multiple runarounds with when they would come install Friday then Saturday then finally on Sunday they showed up... With the wrong parts!! And they blamed me!! And I told them I made the purchase I. Store! I didn't even order the parts!! DO NOT SHOP HERE!!
Business response:
Hussein, Thank you for taking the time to rate your experience. With over 130-years of history of quality customer service, we're dedicated to providing the service our customers look forward to. We regret seeing that you had a less than satisfactory experience and would like to help. We have located your information, and we will be reaching out to you to discuss your concerns.
This place is a Conn! Bought a washer/dryer set 12 months same as cash. Selected that option on my application. Now 6 months later paid it off in full. Logged in to make sure my payment cleared (it did) and had a $500+ balanced. Conversed with customer service who said they are not sure how my same as cash purchased flipped into an installment purchase at 36% interest and to go to the store and ask them. My purchase was made online and not in a store.
Business response:
Casey, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your account, and we will be reaching out to you to discuss your concerns.
THE WORST EXPERIENCE EVER. I SAW IN YOUR ADVERTISEMENT THAT YOU APPROVE PEOPLE WITH ITIN, I WENT TO THIS STORE ON WILLOWBROOK MALL AND THEY WERE NICE UNTIL THEY ASKED FOR MY IDS, I EXPLAINED TO THEM THAT I HAVE MY PASSPORT AND MY ID FROM MY COUNTRY ALSO MY ITIN NUMBER. I GAVE MY ID TO THIS REPRESENTATIVE HE ASKED FOR A MATRICULA I EXPLAINED TO HIM THAT IN MY COUNTRY MY MATRICULA HAD A DIFERENT NAME. HE JUST TOLD ME THAT HE CAN'T HELP ME WITH THAT. SO WHY YOU DONT EXPLAIN TO PEOPLE **** ** *** *** *** ******* *** ***** *** * ... read more
Business response:
Garcia ******, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information, and we will be reaching out to you to discuss your concerns.
The gentleman that I dealt with; Jordan, was very knowledgeable, helpful and friendly. Found what I wanted at the price I could afford. AAA+
Business response:
Thank you so much for this great 5-star review. We are delighted to hear that you're satisfied with your purchase and hope to see you again soon!
The sales people are very friendly and courteous. Will shop there again.
Business response:
Thank you for sharing such a great review! We are delighted to hear that you're satisfied with your experience and hope to see you again soon!
I do not recommend ever going here for anything! I went to Conns for the first time, needing a laptop for school, got talked into applying for the 12 month no interest plan, and was told I was approved and then got talked into buying a mattress. When my mattress was delivered, and during the assembling process of the delivery men, I found out that it was the wrong cord sent with my adjustable beauty rest bed, so I refused it. The manager called me immediately after, assuring me it was the right one, when I told him I was tol... read more
Business response:
Elena, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. We have located your information, and we will be reaching out to you to discuss your concerns.
I had a little trouble with hold times when calling but once I got connected with someone, my issue was handled very quickly and to my satisfaction.
Business response:
Thank you so much for taking the time to share this great review! Your feedback is essential to us and has been shared with the team.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
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