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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I just reviewed Conn's in Ft. Worth's Helen Street but focused on the amazing customer service. Additionally, the prices were so much better than the other appliance stores we checked. We have two more appliances to purchase before long and waste no time going anywhere else but Conn's.
Business response:
We are glad to see that you are satisfied with your experience. We can't wait to see you again in the future.
Great, the sales rep was good, your store was very neat and clean.
Business response:
Thank you for sharing your experience with us. We take pride in providing our customers with the best customer service. Please let us know how we can assist you in the future.
Horrible service received defective fridge after four attempts to fix company refuses to replace because of product being out of warranty. Yet product is defective. Do not buy solution to problem is to buy another fridge. DO NOT BUY from this company they sell defective products with the sole purpose you buy from them again.
Business response:
We are sorry to see that you are not satisfied with your merchandise. Our system shows that your concerns have been addressed on a different platform. If you have any other concerns, please contact us at connsreview@conns.com.
I bought a freezer from Conns about a year ago and I paid for extended warranty. So In august the freezer stopped freezing. I called the warranty company to come out to fix the problem, the service technician comes out and states that the freezer is not fixable(danby chest freezer) ($600). He tells me to contact the warranty company in a few days and they will give me a replacement. Then the warranty company tells me to go into the store to get a replacement. Well two weeks later after 4-5 calls to the warranty company and a... read more
Business response:
Danay, we are sorry to see that you are not satisfied with your experience. We can assure you that this is not the way we want our customers to feel. We have located your information and will be in contact with you.
Everyone was very friendly and courteous our experience was excellent
Business response:
Stephen *****, Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us, we are very proud of our team! We look forward to working with you again in the future!
Conns delivered a bedroom suite to us on August 2, 2021. The delivery persony took off without assembling the furniture. After contacting the store they sent people out on August 3rd to assemble the furniture. The dresser had arrived damaged. The delivery/assembly/service person left the damaged dresser and assured us it would be replaced. It's August 18th today. Almost every day we have contacted Conns about the replacement. We've emailed Corporate, we've called the store,we've called delivery and we've called the warehouse... read more
Business response:
Claudine *****, We're deeply sorry to hear about this inconvenience and would like to investigate further. Could you please send us an email at bbbreview@conns.zendesk.com?
I think that this company are deceiving don't rent there. They sell you warranties and then they don't honor them. This is not a place I recommend.
Business response:
Michelle *******, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We are disappointed to see that you were not completely satisfied with your experience. I see we have recently spoken with you and were able to address your concerns. If we may be of other further assistance, please contact us at bbbreview@conns.zendesk.com.
The service on repair of our 2400 btu that is less than 2 months old when it broke down. On 08/02 the 1st repair request was scheduled and when teck arrived he had to order parts. Now 08/13 after 3 more service calls and still not repaired. Been told no refund only exchange in store, but none n stock. The worst service department I have ever been involved with. The left hand has no knowledge of what the right hand does . I would recommend that no one would ever but anything with Conn's.
Business response:
Uriah ******, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We take this information very seriously and wish to investigate further. Please send us additional information at bbbreview@conns.zendesk.com.
They gave a product that didn't work and did not explain how the warranty actually work. Then kept giving me the run around and then charged me a "RESTOCK FEE",because I didn't want the Frig and no longer wanted to do business with them. Money wasted on both ends(food and paying a restock fee).
Business response:
Omagan *******, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We're sorry to see that we did not meet your expectations and would like to help. Please email us at bbbreview@conns.zendesk.com if further assistance is needed, we will be happy to help resolve your concerns.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
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