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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
They have good service an very Nice an help me with need
Business response:
Shawn, We are glad to see that we have met your expectations. We strive to provide our customers with the best experience. Please come back and see us again.
HORRIBLE EXPERIENCE! I went to Conn's to purchase a stove with cash. That was the first mistake..Conn's apparently is not use to dealing with customers who would like to pay cash. Initially the salesman asked me for my ssn numerous times after I had already explained to him that I would be paying cash. He claims he wanted to look me up and see if I had ever purchased with them before.... which doesn't make a difference in this case... So once we got past that I settled with a stove with a purchase price of 779.00. The salesm... read more
Business response:
We are sorry to see that we have not met your expectations. We can assure you that this is not the way we want our customers to feel. Your feedback is important to us and will be shared with the appropriate members of management. Please contact us at BBBreview@conns.zendesk.com if you need further assistance.
I purchased a bed on 6/04/21 and my son how is only 11 years old sat on the bed on 08/04 and the rail broke. I submitted a service request as well as spoke to multiple people giving me a run around after submitting my claim twice due to the first one being closed. On September 21, 2021i received an email that stated they can’t service the bed. Now I’m stuck paying to a broken product.
Business response:
Thank you for reaching out to us with your concerns. Our system shows that your service order is under review. Once we have an update regarding your merchandise, we will follow up with you. If you have any other concerns, please contact us at BBBreview@conns.zendesk.com.
Their furniture does not last and the warranty sucks.Bought a sofa set last year April 2020 and found out the warranty only last a year and now I have a broken sofa that I have repair out of my pocket.All this money they want for this cheap furniture is ridiculous.
Business response:
Thank you for reaching out to us with your concerns. We are sorry to see that you are not satisfied with your merchandise. If you have any other concerns, please contact us at BBBreview@conns.zendesk.com.
On 8-14-2021 I placed a in-store purchased. By Wednesday I had not heard from anyone and decided to call the delivery department. I was advised doing this call my item was out of stock and I was to call the store of purchase. I called the store and was told a manager would call me back within the hour. Well, the hour came and went with no call. So I decide I would just go into the store and just cancel the purchase. Upon arriving to the store I was told the item was in stock. Due to the experience thus far, I advised I wante... read more
Business response:
Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We are disappointed to see that you were not completely satisfied with your experience. We have received your concerns on a different platform where we will continue all communications. If we may be of other further assistance, please contact us at bbbreview@conns.zendesk.com.
The worst experience of my life!!!!! I bought a chair not even a month ago, it's already broke!!!! I contacted the store, filled out a request form to be fixed, the can't be here for 2 weeks!!!! I am a handicapped person and how my chair is broken I can not get out of my chair without help now, I called and spoke to EVERY manager at the store for 5 days. All I kept hearing is we have to get it approved by our district manager. Btw his name is Colby, when this so called horrible person finally responded after 5 days. He said ... read more
Business response:
Thank you for sharing your feedback with us. We are sorry to see that you are not satisfied with your merchandise. Our system shows that a service order has been set up for the merchandise. If you have any other concerns, please contact us at BBBreview@conns.zendesk.com.
Very pleasant experience, kknowledgeable, accommodatin, and verified the items were in stock for a quick delivery.
Business response:
Thank you for sharing your experience with us. We are glad to see that we have met your expectations. Please come back and see us again.
Great customer service friendly staff Mike is very helpful I'll be back
Business response:
Thank you for sharing your experience with us. We are glad to see that we have met your expectations. We hope to see you again.
Me encanto la atención al cliente la disponibilidad y rapidez de la vendedora para apoyarnos con nuestra elección del comedor, el detalle de esperrme para traer todos los documentos para finalizar la compra, eso fue un gran detalle!!
Business response:
Gracias por compartir su experiencia con nosotros. Nos alegra ver que hemos cumplido con sus expectativas. Esperamos verte de nuevo.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open at 9:00 a.m.
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