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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Great customer service and professional delivery and setup was great
Business response:
We are glad to see that we hit the mark with you. Please come back and see us again.
I just bought it Refrigerator French door at Conns, i guess they are selling used items because after 5 month the refrigerators was broken down, stop working at night i supposed in the morning all my groceries was warm more the frozen groceries, it was in shock everything was ruined . I called de Reparation Service my nightmare' started with the first Costumer representative, she was totally rude and foolish me telling me that she is going to put me in the schedule for 3 days later, I waited nothing no one called me back, i ... read more
If I could give ZERO stars I would!! By far the worst customer resolution/follow through I've ever experienced. They just don't care to make anything go well/right. Lots of lip service, no action. There were nice people along the way, but nice only goes so far when results aren't happening. If I put my long sob story out here, you wouldn't even believe it, that's how ridiculous this experience has been. "A" for kindness, "F" for results. So sad. :(
Business response:
Thank you for reaching out to us with your concerns. We are sorry to see that you are not satisfied with your experience. Please contact us at BBBreview@conns.zendesk.com if you need further assistance.
Every experience is a good one. The staff is so helpful and the service is great
Business response:
Thank you for sharing your experience with us. We are glad to see that we have met your expectations. We hope to see you again.
Lolita ****** was awesome. She did a tremendous job and was very professional. She gave my wife and I a very warm welcome.
Business response:
We are glad to see that you are satisfied with your experience. We hope to see you again,
I had a Good experience and the service was good
Business response:
Thank you for sharing your experience with us. Please come back and see us again.
Conn's sold me damage appliances and the Conn's wouldn't take the Appliances back. The warehouse refused to pick it up. I been trying to reach someone about it. The washer isn't working. The washer and dryer is damaged and dented. Water leaking out the washer. I have to turn the water off. Conn's delivered this to me on September 11, 2021. I have many pictures.
Business response:
Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We are disappointed to see that you were not completely satisfied with your experience. We see we have recently spoken with you and were able to address your concerns. If we may be of other further assistance, please contact us at bbbreview@conns.zendesk.com.
Dishwasher has been broken for 3 weeks and they keep scheduling a technician and he never shows up. About ready to sue.
Business response:
Thank you for reaching out to us with your concerns. We are sorry to see that you are not satisfied with your experience. We have located your information and will be in contact with you.
The first time I bought from Conn's everything was fine I paid it off early no problems. This last time was during the pandemic and I was trying to pay off my deal I couldn't even get a hold of anybody at their main office. The store I went to was no help at all. I was trying to pay it off and they couldn't get me a good payoff so I paid $700 which according to my calculations was about 15 or $20 more than what was due. They are a rip-off store. They even added unemployment insurance to my contract without my knowledge. And ... read more
Business response:
Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We are disappointed to see that you were not completely satisfied with your experience. We have received your concerns on a different platform. If we may be of other further assistance, please contact us at bbbreview@conns.zendesk.com.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open at 9:00 a.m.
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