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Connecticut Pest Elimination
- Pest Control
- Orange, CT
About this business
Connecticut Pest Elimination, Inc. offers pest control services.
Location details
273 Indian River Rd, Orange, CT, 06477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Orkin charged me over $2600 to cover a year of treatments. In a full year of treatments about every 2 or 3 weeks they did not solve the problem as they had promised. We finally ended the service, with still no resolution in sight. It seems like a scam to me that they never did as promised yet were eager to have us stay in the program, paying even more money.
I have been an orkin customer for the last 5 years and their customer ******* has gone down tremendously. I had 3 visits in May, only one was scheduled and was charged TWICE. After contacting customer ******* the rep I spoke to agreed that there was an error on their part and that one of the payments would be applied to my August visit. I stated.i would not prepay for a ******* 3 months ahead. I then proceeded to make 1 payment to cover the May visit. Since this time the customer ******* team has HARRASSED me to no end. When... read more
Business response:
<p>Thank you for your feedback, we apologize for the experience you have received. We value as a customer and want to provide the best pest control Service. Orkin has contacted you to resolve your concern and refunded the credit card charge and removed the balance on the account. If you need further assistance please don't hesitate to call us at**************.</p>
This company took over ********************** They did not obtain it smoothly and I have had nothing but problems. They never came out in **** but charged me for this in July for **** June, and July all at once. It took a week to get ahold of anyone. They outsource calls to ***** so they would "leave messages" for Orkin to call and no call. I tried calling several times and was on hold for 40 minutes once and 35 another for the longer waits out of all the times I called. Most of the time, I had to hand up and forgot about si... read more
The company installed new insulation in my basement. Because of laziness, an employee threw a heavy roll of insulation down my basement stairs, thereby breaking my basement door. I was assured that the door would be replaced immediately. Four months later and numerous phone inquiries on my part, the door has not been replaced. I would like a credit on my account. I don't trust that this company will replace the door properly.
Our technician was more concerned with talking to my dogs than doing what he was there to do. I was told he would look around the house to see what services needed to be done. It was like pulling teeth to get him to look throughout the house. I asked him to check the basement for mice as we had a hole in our dog food bag in the pantry and knew we had them somewhere. He said no activity when my husband found plenty activity down there. When he came back I asked my husband to be sure he trapped the basement. He came without th... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service,and it looks like we fell short. The local branch has refunded your credit card. Again, we apologize for the inconvenience this may have caused. If you need further assistance please contact us at**************.
Awful awful experience I called 2 different services out for reflex prices orkin was one and terminex was one terminex came 1st and gave me a quote and then orkin came I told orkin the price terminex would do it for and orkin started bashing them stating they would do it cheaper and better so I went with orkin which I REGRET now.. it's been an all in all awful experience I'm have issues with bats and bat bugs they told me the could start asap don't hear from them for days call them all of a sudden they can't until aug 5th wh... read more
Business response:
We apologize for the experience that you received with Orkin, we assure you this is not the norm. The Service Manager contacted you and scheduled a service on August 18th to seal all openings around the structure that was of concern. If you need further assistance please do not hesitate to call us at**************.
If youre looking for pest control, DO NOT use Orkinthats the main point of this post and if you care to read on Ill explain why. Weve lived in ************ ** for 11 years now and have never had a pest problem. I always sprayed my yard with Cutter Backyard Bug Control and used ORTHO Home Defense around the perimeter of the house, all openings and inside. I guess I just got lazy and decided to throw away $30 per month and use Orkin ************ services instead of my own tried and true methods. We signed up for Orkins pest co... read more
Monday August 8, 2022 I have made several attempt to get an answer to my question I posed to Orkin since a month ago. They failed to get a reply/answer to my question despite my numerous requests for an answer. I used their website to post question and also asking them why they haven't responded in a timely manner.I don't recommend these Orkin "*********************" to anyone. It is rude not to respond to a customer's inquiry made at the time of the service within a reasonable amount of time. I have been waiting more than a... read more
I call Orkin to have bats or birds removed from my fireplace. Service man was great. However, my credit was ran on a hard inquiry on my credit report. I just spoke with Rollins acceptance and told them how displeased i was. They told me my credit can be pulled with just my name and phone number. I DID NOT CONSENT FOR THEM TO DO THAT AT ALL. From my understanding this is all the information that is needed. I did not and do not give my permission. None of that information was disclosed. They did tell me all they need is my nam... read more
Frequently asked questions about Connecticut Pest Elimination
How is Connecticut Pest Elimination rated?
Connecticut Pest Elimination has a 3.3 star rating with 777 reviews.
When is Connecticut Pest Elimination open?
Connecticut Pest Elimination is closed now. It will open tomorrow at 8:00 a.m.
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