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Connecticut Pest Elimination

3.3

About this business

Connecticut Pest Elimination, Inc. offers pest control services. 

Location details

273 Indian River Rd, Orange, CT, 06477, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.3777 reviews
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Stacy W's profile image
Stacy W 
2 years ago

I've been an Orkin Customer with the Alsip ********* since 2012. The **************** and lack of respect for customers has always been horrible at this Branch. This branch does not schedule appointments correctly especially when technicians are off. This branch doesn't take into account the customer's work schedule when scheduling appointments (when customers specifically state when they will be available) . Some of the technicians are extremely rude when calling customers about appointments. Specifically ... The Manager **... read more

Ecclesiaste G's profile image
Ecclesiaste G 
2 years ago

I initially signed up for Orkin service last month (October 2022). When I spoke to the Orkin Tech at my home, we went over various service plans. The Tech told me that I could choose a quarterly plan - in which I'd pay $127 for the first 2 months, then be charged every 3 months afterward. To my surprise, my second visit was not free of charge (as I was told), and I was charged $117. Furthermore, the Tech did significantly less during my second visit. At times, he asked me what areas I thought he should treat - to which I res... read more

Business response:

Thank you for your feedback, we apologize for the experience you hae received. The Branch Manager reached to you to discuss your concerns about the service frequency as well as the $117.00 that was processed for your second service. Per your request, the manager canceled the account and refunded the $177.00 to your credit card.In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment in providing exception pest control service. Please contact us at ************. 

Brian M's profile image
Brian M 
2 years ago

Pros and cons! I worked for Orkin for 11 years. Orkin itself as a pest control company is an excellent pest company. They will get rid of your pest problems! With that being said their integrity level for work personal is very low. I hurt my back 2xs on the job at Orkin, as I was working my 17hr days. The 3rd time I hurt it I was in the way out the door to go to work. I slipped and hurt it again in the same place I previously hurt it. Only this time my injury was severe! Well long story short I had to have surgery on my back... read more

Shantel S's profile image
Shantel S 
2 years ago

I wish I wouldve read these reviews before using Orkins service. Their service is horrible. The first initial service may have been worth it for spiders. After about the second month, they showed up whenever they felt like it. Theyd skip a month, but the worst part is them charging my husbands card $100 for a service not completed. We are in *********, *********. They would come out when we werent at home, no appointments set and then charge us for the month knowing good well they hadnt sprayed the inside of our home. Becaus... read more

Chelsea S's profile image
Chelsea S 
2 years ago

COMPLETE SCAM! Before you decide to use this company please read the factual reviews from here and their fb page before getting scammed! Unsure how this company has a 4.8 star rating. This company is the most unprofessional business Ive ever seen. They have scammed me by locking me into a contact for a full year while their service has been extremely unprofessional, showing up unannounced, spraying chemicals that do nothing but make the bug problem worse! I get rid the ants and other insects by placing traps from ******* aro... read more

Corey H's profile image
Corey H 
2 years ago

Scam artists. Worst experience of my life. I had them come for termite treatment. Was quoted a little less than $7k. Ive been making double the minimum payments and somehow Im $2k over where I should be. You can tell me its interest all you want, but its a complete scam and I will never be using Orkin or Rollins ever again. 

Samuel R's profile image
Samuel R 
2 years ago

Paid ****** dollars for orkintherm insulation. The insulation was initally done incorrectly and it covered a live wire that *************** was coming back to fix. He couldn'tfind the wire because of the mess from the orkintherm. We informed orkin. They said it doesnt matter because orkintherm is non flammable. Additionally we were told that we would still be able to use our attic ppst insulation. That was a lie by orkin to make a sale. Very unimpressed and angry. 

Jacqueline P's profile image
Jacqueline P 
2 years ago

I have been using Orkin - ****** ** office for over 5 years. The technician is phenomenal and knows our house well and knows how I do not like bugs or rodents. He has done a great job; however, the customer service is horrible. *** in the office is rude and I have had it with her and do not even know how she still has a job. The service manager, ******** is just as bad and the branch manager, *** just doesn't call back. This morning I just had enough of ***'s rudeness. I called because I needed to schedule to have our techni... read more

Business response:

Thank you for your feedback!The Branch Manager contacted you in regard to your interactions with the office. He apologized for the experience you received and assured you that as a customer you are very important to the Monroe branch.If you have any further concerns, you may contact the manager at **************. 

Brent C's profile image
Brent C 
2 years ago

in reference to the Orkin located in *****, ********.I bought a pillow at Target. the pilllow had flees.My wife also has brain cancer, so keeping her safe and undisturbed is a priority.The first person came out (*********)Nice guy, however did a ***** minute job inside the house in only 2 minutes then took longer outside the house. (only because we were watching)I asked him if the house was all sprayed he said ***, and that we should get some pepperment sprays to help. He said to wait 2-3 weeks before calling if we needed an... read more

Frequently asked questions about Connecticut Pest Elimination

How is Connecticut Pest Elimination rated?

Connecticut Pest Elimination has a 3.3 star rating with 777 reviews. 

When is Connecticut Pest Elimination open?

Connecticut Pest Elimination is closed now. It will open tomorrow at 8:00 a.m. 

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