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Connecticut Pest Elimination
- Pest Control
- Orange, CT
About this business
Connecticut Pest Elimination, Inc. offers pest control services.
Location details
273 Indian River Rd, Orange, CT, 06477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Absolute worst experience ever. The Initial payment for them to come out for a mouse issue was almost $300 and all that was done was a couple traps set and some poison put in the crawl space. I ended up getting a second opinion and much better service so I canceled my service with orkin towards the end of august/early September on September 19th a payment of over $100 came out of my account. I called and talked with someone and she said that for some reason it wasnt canceled on their end and that she would issue me my refund... read more
Business response:
We apologize for the experience that you have receive, the Region contacted you discuss your concerns and explained that the branch did have their mailbox stolen at some point and the check may have been lost. A new check is being cut this week and that the Branch Manager will deliver it to you. The Region Admin will reach out to the Region Manager about your request in getting more back than what the branch refunded. She will be reaching back out to you. Again, we apologize for the inconvenience in this matter.
Had services done on 6/6/22 and 7/14/22; checked the attic for mice. Tech confirmed; but IT APPEARS nothing proactive was done to exterminate them. The follow up was a joke..on top of that did a little spray around the foundation for bugs control. Cancelled on 7/14. DID NOT GET A REFUND; however, was offered a price reduction in future services in which I declined. Since I didn't trust the previous tech, received a free inspection on 9/12/22. MY MISTAKE. Should have gone to other companies, what was I thinking? It turns out ... read more
Business response:
Thank you for your feedback. We strive to provide our customers with quality products and services. The Branch Manager contacted you to discuss your concerns and reviewed the graph, rate card and contract to resolve your concerns. If you have any further concerns, we are happy to discuss, please contact us at**************.
The service tech that came to my home were very unprofessional.. They never set any traps to see what kind of insects we're in my home biting me. They would come out and spray and leave.. I had to tell the technician several times to spray behind and under cabinets. The last gentleman that came to my home sprayed one room upstairs stairs and then went to the basement where he urinated in my sink . I have footage on my video camera showing that he never sprayed my basement just Him urinating in my sink. I called and complaine... read more
Business response:
We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service. A manager has contacted you to resolve your concern and keep you as a valued customer. The ***************** was removed and the **************** will be completed at no cost to you. A new Technician has also been assigned. If you have any further concerns, you may contact us at**************.
Scam artists ! I was quoted $171 for the month and she said it included 10 type of insects and rodents. The guy gets here and looks in the basement and looks outside and then hands me a paper for a contact of $594 for the year!!! What? No one told me any of this when I made the appointment!! I don't appreciate being mislead and lied to. Now it's $224 for the month. I will never use these scam artists for anything ! They just flat out lied !!!!!
Started service and paid $348 to initiate. Then scheduled second follow up - had techs show up on wrong days/times. 3 no shows. I asked to cancel my membership today as I was charged monthly rate of $46 when the initial stuff hadn't been completed. I will take my business elsewhere. Also, calling Orkin is a total nightmare - on hold for at least 30 minutes. Left 2 messages for Orkin and never received a return call. I requested a refund for all money spent - thankfully they granted this.
This business shouldn't be trusted. A technician came out too my house on 10/11/2022 to spray for bed bug. When I entry back into the home and check the *************** he treated. I noticed he sprayed water to treat my house. I'm very disappointing in the company and want to let other to look out for deception they're doing.
not really buyers remorse more like charged to much for to little first 2 times orkin came out they were good spray inside for bugs and outside as well third time only spray half my yard nothing inside fourth time i had to reschedule was supposed to come out on September 28 between 2:00 and 4:00P.M. no show no call just text saying they came but never show my wife home all day nobody show up we also have a dog who barks when she hears things no bark all day not only that i have a camera which chimes when people in my yard lo... read more
Aug. 13 we had a pest treatment that was performed by Orkin. We were told that after two weeks we can resume construction.Sept. 11 found that the treatment did not work.Sept. 13 called Orkin and requested a manager. (*****) A new appointment was set up in which ***** showed up late. He performed another treatment. Under mutual agreement ***** would return on Sept. 28.Sept. 28 ***** was a no show. Called his phone, no anwer. Tried to leave a message but his vm box was full. Called the Roanoke Orkin office and talked with ****... read more
Supervisor ************************* and Field Technician ***** both lied to my face stating there is no contract and that I can cancel at anytime. Once I read the agreement I found that I could not cancel and I asked right before they began servicing the property and they finally admitted after several back and fourth questions; that I cannot in fact cancel service within the first year. They are misleading potential customers and falsifying the legally binding terms of the agreement. Also they would not allow me to decline... read more
Frequently asked questions about Connecticut Pest Elimination
How is Connecticut Pest Elimination rated?
Connecticut Pest Elimination has a 3.3 star rating with 777 reviews.
When is Connecticut Pest Elimination open?
Connecticut Pest Elimination is closed now. It will open tomorrow at 8:00 a.m.
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