Connecticut Pest Elimination

j b. 

on BBB

2 years ago

Great service called yesterday they were here prompt this morning and the tech was very professional and extremely helpful great job *****! 

Andy C 

on BBB

2 years ago

very bad service,without any inspection,just coming for a minute charge $131.I asked for refund, they said they did inspection, even not, will charge the travel time, black list this company 

Christine T. 

on BBB

2 years ago

Refused to honor contract. 12 years a customer. *************** is worthless. Cant even keep employees. 

Roveta W 

on BBB

2 years ago

Company is not local. It is a franchise. Contacted company to remove whatever was in my attic. They did come to the property. I asked to see pictures of what they found. Dead or alive animals. Nothing. I asked for pictures of what they removed. Nothing. They sprayed something that leaked through my ceiling so now I have damage that needs to be repaired. Ask them to come back to repair my ceiling and clean up. I had another company take photos that showed perhaps mice droppings were present. I was told I had raccoons but no e... read more

Tanya F 

on BBB

2 years ago

I called orkin to have them come to my home to do a one time extemination of some hornets that made a nest in my crawl space under my home. I was very clear on one time service. When the exterminator arrived he said it was set up for bi monthly and to do one time it would be a lot more than the $280 I was quoted which was a lot more money than another local company quoted, but they could not come out for a few weeks. He left my home to call his office for about 20 minutes. When he came back in he said they would honor the pr... read more

Katherine L 

on BBB

2 years ago

I am so frustrated with the company. Constant appointment changes, so we aren't here to do the inside because of last minute changes, and the total disregard for customer service. I have continued receiving collection notices when a card was on file and valid. Their system would give them an error so it was determined it was my card and so I became past due. This is so frustrating when I call and call to correct the issue and get put on hold, told I will receive a call back etc. Two months in and I finally got someone willin... read more

Eva S 

on BBB

2 years ago

DID NOT DO THE *** THEY WERE SUPPOSED TO DO. DID NOT REMOVE THE HORNET ****.TOLD ME WHEN I CALLED THEY WOULD REMOVE THE HORNET **** BUT THEY ONLY SPRAYED IT. ONLY KILLED THE ADULTS, THE BABIES WERE HATCHING AND STILL FLYING IN AND OUT. I HAD TO CALL ANOTHER COMPANY TO REMOVE THE **** AND PAY THEM. ORKIN CHARGED ME ALMOST $400.00 FOR THIS. I CANCELLED THE CONTRACT AFTER ONE DAY - PER THEIR CONTRACT, I HAD THREE DAYS TO CANCEL. THEY SHOULD NOT HAVE CHARGED ME AND I AM NOT PAYING FOR THIS. CANCELLED THE TRANSACTION WITH MY BANK... read more

David H. 

on BBB

2 years ago

Discussed service with ORKIN representative ***************************. He recommended a service which drills two holes around windows and injects their product. Also sprays exposed wood in garage and sprays exposed wood in attic. Was not present for service however I have security cameras on entrance and driveway. Their technician was in the house twenty-nine minutes. Service was over $1,700 dollars. Did not open garage to spray attic. After discussing this with ***** they agreed to send a technician out. He determined mos... read more

Lamecia B 

on BBB

2 years ago

This is a horrible company, do not use them! they install some gutters on my new home and the do not work correctly. The gutters are leaking water when its rain. I have called and they send some worthless workers out the spend about 15 minutes at ************ of the workers told me that my roof was too thin and this kind of gutters shoulder of never be installed. I was texting with one of the manger and he was no help. Now we are having to find some to find this mistake. This company is a rip off. I will never use them or Or... read more