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Community Honda of Orland Park
- Car Dealers
- Orland Park, IL
About this business
Service Hours: M-Sat 7a-5p Community Honda of Orland Park, a Wehmeier family owned dealership that has been serving drivers since 1975, is a new and used dealership in Orland Park, Illinois that will cater to your finance, purchase and service needs. We're Chicago's trusted Honda dealer, and it's easy to see why! From our personalized shopping plans to our vehicle appraisal services, warrantied used cars for sale and courtesy shuttles, we're here to make your visit a fun, stress-free one, so don't hesitate to get in touch wi... read more
Location details
8340 W 159th St, Orland Park, IL, 60462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedBasic service was good for a factory recall. Was able to stay and work on homework with the kids which was perfect.
Business response:
We're glad to hear that you had a positive experience getting your recall taken care of and that you were able to utilize our waiting are! Thank you for coming to Community Honda.
I never have my car serviced at this location because of past negative experiences but had to bring my Odyssey in due to the recent recall. A service employee, Michael (per my invoice) came out to me about an hour into my visit with a handwritten list of maintenance work that was recommended to be done. One of the suggested services was to have my power steering fluid flushed because “the fluid looked dirty.” I advised that I had just had this done 20 hours before elsewhere and asked if they actually looked at the fluid. The... read more
Business response:
Aileen, we're sorry to hear about the confusion during your visit. This is not the norm of how we do business here and we'd like the chance to speak with you. At your convenience, please reach out to Joe Vanerio at 708.364.2610 so we can get further details.
They don’t stand behind their work. Brought car in for airbag safety recall and now the back lighting of my dash is out. Was told it was just a coincidence and would need to pay to have it addressed. Do not trust them!!!
Business response:
Jerry, when replacing your air bar on your Civic with 162,000 miles, we do not do any work in the area of your heater control bulbs. We offered to do something to reconcile your dissatisfaction, but you refused stating it was our fault the bulbs burned out. If there is more you'd like to discuss, please feel free to reach out and speak with me again. - Joe Vanerio
I love my Honda Fit. What I don't love is the service I was just offered at Community Honda. Saturday I had to get a new battery for my 2015 Fit. Seemed a like a short life for a battery, but I had Honda service it, because I trusted I would get quality service. My check tire light goes on all the time and at the service dept advise, I have already had 5 new tires installed at full price on my 2015. Seems I was one month too late to get a deal. Today was most disappointing. I was driving when I heard a load scraping sound. I... read more
Business response:
Joyce, we'd like discuss your recent experience with you to find out more about what happened. Please reach out to Joe Vanerio at 708.364.2610.
I’ve never bashed a business before on Facebook, but I was so disgusted with Community Honda Orland Park that I had to share (apologies in advance for the long rambling, but I need to vent!!). I’ve had several bad experiences there with rude servicemen and longer than promised wait times (not to mention ridiculous prices) so I generally avoid going there. But my check engine light came on and some other weird light, so I made an appointment, explaining what my issue was when I made the call. When I get there, the service guy... read more
Business response:
Julie, we take feedback like this very seriously and never want any customer to feel this way when interacting with our team members. Please give Joe Vanerio a call at 708.364.2610 at your earliest convenience so we can discuss your experience.
Got a good deal on an Accord because I went straight to the GM. HOWEVER, When they had the vehicle that they located & shipped to the Orland dealership for pick up, there was a scratch on the driver's door that they needed to repair. Great they were willing to repair it, but they kept giving me the run around on when the car would be ready. Every day they delayed it an extra day when they guaranteed it'd be ready the next day. Took 5 days overall. There were also "spider web" scratches all over the car: it looked like someon... read more
Business response:
Michael, we understand how frustrating this extended process has been. We want our customers to be fully satisfied when purchasing a vehicle. We'd like to discuss this experience further with you so if you have a chance, please reach back out to Joe Vanerio at 708.364.2610.
Always filthy slow service and they find any excuse to not wash your car. Don’t bother
Business response:
Linda, we're sorry to hear that you have not been satisfied with your experiences. We'd like to find out more and see how we can improve your opinion of us. Please reach out to Joe Vanerio at 708-364-2610 at your convenience.
Buying the car was a great experience, and I love my new Odyssey. But the Finance Manager lied about the service agreement (he no longer works there apparently), and in attempting to get a partial refund for the service agreement, it has taken Joe Vanerio over a month to respond to my requests for a refund IN WRITING (he had done so verbally and through e-mail, but provided no proof that he submitted the refund through the finance company). Joe has been a pretty poor communicator over the last month. I see that he is respond... read more
Frequently asked questions about Community Honda of Orland Park
How is Community Honda of Orland Park rated?
Community Honda of Orland Park has a 4.4 star rating with 2,848 reviews.
When is Community Honda of Orland Park open?
Community Honda of Orland Park is open now. It will close at 8:00 p.m.
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