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Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
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We signed a contract to purchase and install a Carrier air conditioning system May 29, 2022. The ARS Salesman (Ryan C*******) that represented **** *****said Carrier was the most dependable and the preferred system installed by **** *****. During the initial consultation, he called the "warehouse" to ensure the availability of the Carrier system. He said the equipment was available and there would be no problems. On the day of the install, Ryan called to inform us that no Carrier units were available and that HD would instea... read more
Business response:
We appreciate your feedback and want to take the opportunity to improve our services for you as well as our future customers. Thank you for contacting our ***************** Manager for further discussion and allowing us an opportunity to assist you further. You're a valued customer and we appreciate your business.
Josh was a delight to work with. Very timely, professional and courteous. He arrived for our annual service and cleaning and left us with better performing systems and a smile. Checked the heaters, changed the filters, cleaned the condensers, he did it all. Nicely Done!
Business response:
Thank you for sharing your experience. We strive to provide exceptional service for each customer and we're excited to hear that **** delivered! Thank you for choosing Conway Services as your premier service provider.
We have been customers for many years to ******* ******* *** ***. Our system needed to be replaced during a very cold winter week. We are retired senior adults living on a fixed income. A very smooth talking representative persuaded us to purchase a unit for $12,000.00. After unit was installed we discovered that we has overpaid for this unit by $6,000.00. We obtained quotes from other companies using the exact unit to obtain what this unit should have cost. I have contacted this company four times by phone and have been pro... read more
Business response:
Thank you for the feedback. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We encourage you to contact our Corporate Customer Relations Team on ************ if you would like to discuss further.
Absolutely terrible company. Obviously, they don't train their technicians well. Management is beyond horrible. Spent $12k on a new system and they did so many things incorrect it's unreal.
Terrible company. Tech came out, said problem was fixed.was paid $3108.75. A/C worked for 1 week then quit. Company said another tech would be out , never came, called at 6PM to say was on the way, never showed; called at 9 PM wanted to know if still want him to come. Another company called, came and stated ARS never fixed problem and left 2 doors off, they had just recharged unit when problem was leak in evaporator coil. ARS promised paper receipt,never received until I went to office and requested. Spoke with MR. M******, ... read more
I was scheduled for central air installation 5 weeks ago but no one showed and since then have been delayed with poor to 0 communication from ARS. I was finally able to get a date for install which was supposed to be today 6/1. I just received a call from ARS around noon saying that ARS is pulling out of the job completely. I have waited for over a month to have central air installed and have already paid for half of the job. This leaves me with a hot house during the summer months and no back up. This is ridiculous and hone... read more
Technicians were on time & very knowledgeable. Was able to answer all questions & concerns that I had. Paul was the first technician to service my AC. He did an awesome job surveying the problems & quickly offering several solutions. Very friendly, thoughtful & caring. Very customer oriented & would request his excellent services again. The second technician was Darin. He also was on time,and gave me several options to take care of my 2nd issue. Very knowledgeable & explained all my issues to my understanding. I am very plea... read more
Business response:
Thank you, Regina, for taking the time to share your awesome experience! We are pleased to hear about your great experience with Darin, and appreciate your business!
Good and prompt service and delivery. Excellent technicians. Will call again when needed.
Business response:
Thank you so much for your great review. We work hard to provide our customers with the best service possible no matter what service is needed. Thank you for choosing us!
Excellent service and expertise, very courteous and responsive! Mike D**** was pleasant to deal with!
Business response:
Lonnie, thank you for sharing your great experience! We are proud to have Mike on the team, and always pleased to hear how they are providing exceptional service. We appreciate your business!
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.1 star rating with 3,601 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
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