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Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
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This company is by far the worst and largest ripoff artist I've ever had to deal with. My AC supposedly went out and they told me I had to install a new one. It cost me ****** and have only had for 2 years. There is always an Issue with it every 6 mons. This last time they convinced me to join the Proplus plan for ******. No service fee for technician to come out which was gonna cost me ***** if I didn't join. The Tech came out and fixed what he said was a capacitor and still ended up costing me around 275. 00. This is after... read more
Business response:
****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further. Please contact to our ***************** Manager ***** on **************at your convenience.
Called for Air Conditioner Repair and was quoted a service contract on phone of $28 per month to keep air in top working performance throughout the year and it would also apply a discount on service charges for that day. Service person arrived quoted approximately $1600 for repairs. I told repair person quote is too high and I do not want to continue with the monthly air service fee, he advised to call home office. Contacted office and a refund would be applied as of May. No refund applied and NOW another monthly service fee... read more
Business response:
***,thank you for sharing your experience. We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, *** at ************ an opportunity to discuss your experience further.
Called ****** because they installed my system to tell them my compressor was bad. The lady in the phone told me I was under warranty until **** and scheduled a technician to come out. ***** showed up and spent 3 hours trying to find anything else that was wrong despite being told that it was the compressor up front. Then he went to get me a quote.. came back $2690 for labor only... Said it would be $4600 without the parts warranty. I called to complain and was told I would get a call Monday.. no call. So I called and spoke ... read more
Business response:
*****, thank you for the feedback. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We encourage you to contact our ***************** Manager **** at ************ if you would like to discuss further.
Two months after theyre attempt of fixing my issue, I had to call them back because another electrician wouldnt touch the illegal wiring they did to hold me overI waited three weeks before looking for this other help. Since I told them if they told longer than one week (waited two prior) then forget it. I only gave one star because Ill never have to deal with their company UNLESS once again their work falls through.
Business response:
Misa, thank you for sharing the details of your experience, knowing this allows us to improve our customer service experience. We want our customers to be happy with both the work performed and the services you're receiving. Please allow our ***************** Manager, ****, to make things right by reaching out to them at ************. We would love to discuss your situation further.
Terrible! ARS Rescue Rooter, of ********, *******, came out for a yearly Spring checkup and service. My HVAC is just three years old. They did not perform any service but their checkup determined I needed a new Ambient Sensor for $831.57 (parts and labor) and a Dual Run Capacitor for ****** (parts and labor). The service person stated that the parts were not covered under warranty. My warranty stated the parts are warranted for 10 years. I asked to speak to the manager. I made two requests but did not receive any callback. O... read more
Business response:
****, thank you for sharing your feedback. We regret that your experience with our company was not what you expected and would appreciate the opportunity to earn your business in the future. If you would like to discuss your experience further, please contact our ***************** Manager, *****, at ************.
Great job! Very professional. Impressed with the team sent. They were very careful to not leave a mess behind.
Business response:
******* thank you for taking the time to leave an excellent review! It is always our goal to provide exceptional service from start to finish, and we are happy to be chosen as your premier service provider.
The gentleman who serviced my standing water problem did an excellent job - he was knowledgeable, quick & cleaned up after fixing the problem
Business response:
Thank you for the stellar review, ******! We appreciate being your premier service provider.
Really sorry we hired this Co. they put on a great show to get the sale after that their service is terrible. we had a new AC and Furnace installed and from day one we have had a terrible vibration and humming, so bad that a picture on the wall vibrate. We have made several calls they come out and have no solution. They were supposed to send out a installation crew on June 23rd it is now July 14 and we have not seen anyone or even got a call. My mistake for not doing more research, I am now starting to believe I was sold a *... read more
Business response:
******, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further. We encourage you to contact our Customer Experience Team on ************ at your convenience.
************************* was on time, professional and got my plumbing corrected in about 45 minutes I would definitely recommend Conway Services lets buy this man lunch, thank you ***** you were great l.
Business response:
Thank you, *****, for your awesome review! We are happy to hear ***** was on time and able to provide such exceptional service. **************** is our number one goal, and we appreciate your business!
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.1 star rating with 3,601 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
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