Columbus Worthington Air

Maureen H 

on BBB

3 years ago

I was yold by scheduler that the company was running an HVAC unit inspection for $69, but she would lower it to $59.The technician came to my home. I took him upstairs and pointed to the thermostat on the wall and the attic access door. He fetched his ladder. At my front door he told me it would be another $306 to look at my unit. A big deception. He got paid to drive to my house walk and walk my stairs. I paid him. I called Blue Dot. They have not returned my calls. They did not reimburse my money. This is a horrible practi... read more

Roy T 

on BBB

3 years ago

****** was very professional, thorough, and thoughtful regarding our needs to weigh the pros and cons of a traditional vs. a tankless water heater solution. 

Crystal N 

on BBB

3 years ago

My air conditioner at home stopped working. The blower worked but the air wasnt cool. I called ARS of ******, ** yesterday, 7/19/22 and they sent a technician named *************************** within a few hours. The technician spent about 15 minutes with a flashlight and came back and told me I needed a new air-conditioning system because my compressor was dead. He then arranged for another technician, *********************************, to come out and give me an estimate within the hour. Adante looked at my system, saw the... read more

Carol J 

on BBB

3 years ago

This company does not live up to its warranty regarding repairs. I paid $414.00 for repair of my central air unit and 11 days later the unit stopped cooling again. The tech came out and was *** to charge me another ******. 

guru m 

on BBB

3 years ago

****************** is very bad ethics/customer ******************** Basically, ******************************************* unnecessary installed the surge protector which cost around $85 but they charged $485. Based on the agreement they are able to de-install and refund the money based on the customer satistification. I have called almost 10 to 12 times in 3 weeks so far no reply/answer from the service department. Very unprofessional and try to sell very very high products than market value. Don't ever use ARS/Rescue for a... read more

ike c 

on BBB

3 years ago

I ordered some flex pipe duct work, 04/15/2021 after the work was done. Some one was to come, and inspect the work, No one came had to complain to consumers affairs before some one came out to see what the problem was. After explaining what was going on I was still dissatisfied ,because they couldn't rectify the problem. Too much air coming out this vent not enough out of another. After giving me the run around, I no longer heard from the office in ******** *** So I contacted the main office hoping for some kind of resolutio... read more

Teri Q 

on BBB

3 years ago

A 1 star is being nice, this company is horrible. We had a new unit placed in May and in June when it got hot the unti shut off several time and we had 4 or 5 different techs out and it wasn't until the last one unhooking every single piece that it is now working. When they give is an arrival time the tech never arrived in that window and several times it was after 8pm. More recently we had an issue with another property we own that they ordered a part for us for a leak that was happening due to a clogged drain. They never t... read more

Penny B 

on BBB

3 years ago

Technician did a thorough job cleaning and checking two hot water tanks and all sinks. 

Adrian D 

on BBB

3 years ago

Over the past 10 years we have given ***************** Plumbing over $6000 worth of business. In March 2020 they installed a Navien tankless water heater for us. Now, 2 1/2 years later when it has a problem, they tell us they don't service anything under 6 years old. This is the second time they have been "unavailable" for us for a plumbing issue. The truth is they can't be bothered with "small" jobs, regardless of customer loyalty. I do NOT recommend using them. We are getting much better service from **********************... read more