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Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
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Reading over all of your complaints regarding this company right time? I agree with everything you say 100% . I wish I would've Read this before. I purchased 2 very expensive air conditioner units cost me.22,989.00 I haven't had the opportunity to see if the unit worked properly yet. I'll let you know about that Soon. But the customer service in the installment was terrible today April 21st. I had to take Right time to court because of their unprofessional. And they're on proper installment they settled out of court but I st... read more
Business response:
Thank you for sharing your experience, Lakeycha. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Customer satisfaction is our top priority, but if you've already gone through the process described, we won't be able to assist you any further at this point.
Scammers. They replaced my AC system when nothing was wrong with it. I called only for a tune up.. Nothing was wrong with my system. The tech told me I had mold around my vents which I later found out was dust, he showed me pics of high flames coming out of a burner like the one on a gas stove, it was in the middle of two pipes,wires hanging, exposed pipes, ducts hanging, etc. The tech told me the burner was suppose to be enclosed in those pipes and not exposed. He said my house was going to burn down because of it, my unit ... read more
Business response:
*****, thank you for sharing this feedback. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. We're proud to have certified and background-checked technicians serving our customers. If you would like to discuss your experience further, please text us your full name and address to ************* and our ***************** Team will contact you.
Having them install my new a/c unit has been a nightmare of an experience. The unit is less than a year old and I have had to call them at least 5 times for issues with unit. From the a/c not cooling to the unit coming on YOU NAME IT. Yesterday I arrived home to my downstairs ceiling actively leaking in 3 places! Theres water damage on my ceiling, my floors are soaked, my computer area wet. Had to call a plumber at 11pm to come out and they located the problem! The a/c of course. The thing had a pool of water underneath so m... read more
Business response:
******, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (and which of our 2 local locations assisted you) to ************ so our ***************** Manager may contact you.
Great customer service ! Great Prices! and thanks to the technician ********************************* I felt like I was in good hands with the knowledge and work he applied . I highly recommend this company for honest work and more bang for your buck. Thank you so much ******** !
Business response:
***, thank you for sharing this great experience with ********! We're proud to have outstanding representatives on team, and always happy to hear how they're providing exceptional service. We appreciate your business!
Biggest conniving ripoff in the industry! $351 to simply replace the $20 anode rod in the hot water tank???? Tech must've mistaken me for a clueless customer. There is sufficient clearance to remove the rod (1-1/16 socket) without removing the tank. A 20 minute task at most. Disgusting con. Nice try, Roj!
Business response:
Thank you for sharing this feedback. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services with unmatched service guarantees. We appreciate the opportunity to earn your business. Our Management Team is available on ************ if you would like to discuss your experience further.
After hearing about my ongoing issues with their work to my A/C unit, I spoke with ******* in consumer service. He recognized that the issue was ongoing for over year and ensured he would make it right. He found a way to replace my condenser and waive the labor fee. I am pleased with the ongoing dedication to customer satisfaction.
Business response:
Outstanding! Thank you, ******, for sharing how ******* and our team were able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing us! We appreciate you.
These people are serious price gougers. If you do business with them you are going to get screwed over by the prices they charge.They wanted to charge me $350.00 just to pull and reinstall a commode so that they could use the drain to clear a sewer line clog. Its a simple 5 minute job. Then, they wanted another $400.00 just to clear the the line. They wanted a total of $750.00 just to clear a sewer line. If you want to be really screwed over by price gouging , then, this is the company that you need to call. JMHO
Business response:
Thank you for the review and feedback, *****. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services with unmatched service guarantees. Our ***************** Manager, ****, is available on ************ if you would like to discuss your experience further. We appreciate the opportunity to earn your business.
The *** Technician arrived today for a scheduled Seasonal Maintenace - HVAC System checkup, ARS had installed a new Rheem system in my Mobile Home on December 12, 2022. The system is working fine. The Technician was very friendly, courteous, and knowledgeable. He answered the questions that I had without hesitation. I will continue using ARS in the future.
Ryan completed our first system checkup and we were very impressed! On time, attentive and very thorough! Nothing to say about the whole Comfort Air team but Wow!! Thanks!!
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.1 star rating with 3,569 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
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