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Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
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Terrible experience with this company through ********** in *********. Our hot water went out and bought a new one at ********** for $464. Will fix it is the only company they use. For installs. They give you a free in ************. The day of the consult we get a phone call with the estimate $2325 to swap out our water heater. My husband talked on the phone with the plumber who would not come to the house for the free consult. He tried to say he would have to bring us up to code. My husband tried explaining to him we are at... read more
Business response:
Thank you for sharing your experience, *******. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, ******, on************ an opportunity to discuss your experience further.
The tech was great! He explained everything clearly and provided prompt professional service.I recommend this company, its a 10!
Business response:
*****, thank you for leaving this awesome review! We're committed to providing the absolute best in service, and happy to hear our team was able to take care of you. Having great technicians on our team is something we're very proud of. Thank you for choosing us!
********** ARS Rescue Rooter *********:We had a main water line leak at our house. Initial estimate was for $4,850. We were told there would be a $105 charge for estimate if we didnt get work done with ARS. Ultimately the lead technician said the leak was 2' to the right underneath driveway. New estimate $7,000(included was pavement replacement($600). CPL was unfortunately off in initial leak location detection.?"All" Work was completed in 8 hours(digging starting at 9:00 am, repair and filling completed at 5:00 pm). ?We had... read more
Business response:
Thank you for the review and feedback, ****. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services with unmatched service guarantees. Our ***************** Manager, *********, is available on ************if you would like to discuss your experience further.
The service deserves 5 stars.From my call to setup an appointment to interaction with the technician was all professional and courteous.
Business response:
Thank you for taking the time to share your positive experience with us, Shumaisa. ARS / Rescue Rooter strives to provide exceptional service and are happy to hear we delivered! We appreciate you.
The sales rep came out and provided a price quote which I accepted, the following day two installers came early and did a perfect deinstall of old equipment and install of new ac system. I really couldnt have asked for a smoother transition. Thank you.
Business response:
Outstanding! Thank you, *****, for sharing how our team was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing ARS / Rescue Rooter! We appreciate you.
After 10 years of trying still.couldnt get my brand new AC running and working for even one full season. They are more than willing to keep charging for hours they don't work on your unit because hours aren't covered under warranty. Also willing to charge you for lost refrigerant when they fix a leak weeks after you filled it for the previous leak after they told you there wasn't a leak, or even if they just failed to tighten the valve. They ignored all complaints that the unit was pooling water and growing mold making every... read more
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to ******* your full name and address to ************ so our ***************** Manager may contact you.
Today was an excellent example of how much time he (*****) the technician took to help with a toilet that was backing up and gave good advice to me.
Business response:
Outstanding! Thank you, *****, for sharing how ***** was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing ARS / Rescue Rooter! We appreciate you.
**************** was very kind and professional. We called after 6pm and he arrived an hour later. Great service!
They never even came out to do the quote. I was connected to them through Lowes and given an address and everything. I got a confirmation and two calls from them to confirm the appointment. They then just didn't show up for it. When I called, they lied and said they had called me and left a message that I was out of service area. Curious how I got an appointment, an appointment was confirmed, but then all of a sudden I'm out of service area? Please. Not to mention I was met with such disrespect from their online service chat... read more
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.1 star rating with 3,569 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
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