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Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
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If I could leave no stores I would this company I brought my air conditioner from 5 years ago and from 5 years every time they come out for my maintenance they find something wrong the last time they were here they put the wrong part on it because he didn't have the part in his truck then they try to tell me that they smelled mold in my home and wanted me to buy air purifier number one he never told me that this air purifier that's **** would need a $500 light bulb every year or two I got a second opinion from a very good co... read more
Business response:
Thank you for sharing your experience, *******. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, *****, on************ an opportunity to discuss your experience further.
In September of 2021 we had Total Comfort ARS/Rescue Rooter install a new oil-fed boiler furnace in our home. About a year later TC came back to fix a continual water leak. This was under a warranty for the device. This is good, but inconvenient nonetheless. Two days before Christmas of 2022, the middle of winter, a HydroStat control unit failed and Total Comfort ARS/Rescue Rooter could not obtain a replacement controller for 33 days. In the meantime, the water froze in the piping and caused much water to pool around the fur... read more
Business response:
******, thank you for sharing this feedback and allowing us the opportunity to improve our services. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. We encourage you to text ** your full name and address to ************ and allow our Management Team an opportunity to review your service history and contact you for further discussion.
Buyer BEWARE Of this company. Never in my life have I seen a company that treats paying customers like this one.I purchased 14 ton seer a/c unit from them which was never correctly installed. They have sent out technicians who cannot figure out how to resolve the issue several. technicians who have confirmed a fault because my house was up to 5 degrees warmer than thermostat reads, house only cools off when below 74 and below.I spent 10k on a system that does not work! A system I was advised is supposed to be energy efficien... read more
Business response:
******, thank you for sharing this feedback and allowing us the opportunity to improve our services. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. We encourage you to text ** your full name and address to ************ and allow our ***************** Manager, ********, to contact you for further discussion and assistance.
I had an appointment for 5/15/2023 between 10 AM and 2 PM. Not here yet at 6 PM, I called them it will be tomorrow. I took a day off to have my A/C repaired, now I have to take a second day so they can fix it. This company is crappy, oh the name of the ********, ** and the manager I was speaking with is ******. Maybe tomorrow they will show up, she said first call ****, I will not hold my breath. I suggest you find another company.
My AC unit still on the warranty for parts. Technician who repaired this unit did - Heat Pump Capacitor Replacement - Contactor Replacement The time for this labor was less then 1 hour.Why ARS charged me for $470????How is possible that labor cost to replace 2 small parts in AC unit $470/h???
******* from ********* ** I had a home inspection done of my home as I am selling it. They said there was a problem with the airflow. ******************************* was called to my home to check the airflow of my **. TEC came in looked in the attic and claimed that there was no airflow getting into the 2 rooms. Said I needed all new ductwork and gave me an invoice for $13,055.63. Called for a second opinion. Inspected the duck work and filters and found the filters were totally clogged. Changed the filters turned on the **... read more
Business response:
*******, thank you for reaching out to share your concerns and we're sorry to hear you're selling your home. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text ** your full name and address to ************ so our ***************** Manager may contact you.
Great service from start to finish on installation of my propane gas water heater (lead installer was Zac).
2 of the People i delt with were terrible people they talk down to you and it was their unit that was the issue! I had it 2yrs, basically nee, the motoe blew and computer motor and I called for emergency call which I had extended warranty on and they told me ut was $1700 for labor It took 2weeks for them to finally fix it . They ordered wrong part 2times and then after 1week waiting they overnight part I called 2dys later and found out the part had been sitting there for 2 days. Another week went by It was 1vthing after anot... read more
Business response:
Thank you for sharing this feedback, ******. Providing exceptional service is our top priority and knowing this allows us an opportunity to improve our customer service experience. We're pleased to hear our how our ***************** Manager, ****, was able to assist you with this matter. We apologize for any inconvenience this may have caused and we appreciate your business.
I'm waiting on a response when ****** will be sending a tech to pick up this condense fan motor that ****** would honor a new warranty on. I was told by a manager I would get a new fan motor because the fan motor we've had under warranty since 06 2022 isn't any good. When tech came out he wouldn't put on invoice a new motor that came with a new warranty. I don't trust ****** .
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.1 star rating with 3,569 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
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