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Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
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Bryan A did a fantastic job. Found the problem right away, and knew exactly what needed to be done. Extremely professional and knowledgeable. Thank you Bryan for getting our AC up and running so quickly. Team members like Bryan is why we continue our relationship with ARS.
James was professional and honest. AC is working like a champ now.
Business response:
Wow five stars! Thank you, *******, for sharing about how James was able to provide you such great customer service. We will be sure to share with James here about your experience with him
We needed help after hours With a plugged up kitchen sink and our technician, Tyler, showed up about 9 o’clock. Super guy with a really great attitude. Got the job handled quickly and effectively and even offered to tighten our faucet handle with his handy little Allen wrench. A little thing but the point is it had been driving us nuts and falling off for months. Tyler noticed it and offered to fix it without us even mentoring it. Super service from this guy!! 5 stars for sure!!
Good customer service. Techs do poor quality work and follow ups.
Business response:
Mary, we are sorry to hear of the dissatisfaction you experienced with our customer service. We pride ourselves on providing you high quality service with trusted technicians who perform thorough work. We are committed to meeting your expectations and want to get more information on how you felt we may have missed the mark during your experience. Please reach out to our Quality Assurance Manager, Mariah at (615) ******** so that we can address this matter further, or, if you prefer, please call Corporate Customer Relations a... read more
On May 26th, my technician, Fernando came bright and early, as usual and provided his usual excellent service as he's done for the 4 to 5 years that he's serviced my HVAC system. Last summer another technician Mr. Warren G****** provided excellent A/C service as Fernando was not available. I now have two techs who I consider my "go to" people that I request when I need service. Kudos to these two gentlemen for their service.
Business response:
David, thank you for the awesome review! ***************** of Maryland is committed to providing the absolute best in service to each of our customers, and we are proud to hear about your experience with Fernando and Warren. Having great technicians on our team is something we are proud of and value. Thank you for choosing ***************** of Maryland !
Always professional, punctual and fix it right the first time!
Business response:
This is great to hear and thank you for sharing your 5-star experience with us.
****** I had Unique come out to do my Maintenance TEC showed up and grabbed his gages and went around back to out side unit put his gages on unit and went back to truck got his drill and came in house and took cover off and took bottom cover off looked inside then he went back out side to truck and got small spray bottle of cleaner he came back in and shot three sprays on coil and said it was done so he closed every thing back up and said every thing was good he did not do what he was suppose to do according to my contract t... read more
Business response:
****, we appreciate your feedback and want to take this as an opportunity to improve our customer service experience not only for you but for our future customers. We would like to discuss your situation further and see how we can make things right. Please reach out to our Quality Assurance Manager, Jessica at (941) 377-0153 so that we can address this matter further, or, if you prefer, please call Corporate Customer Relations at 866-803-0879.
Poor performance starting with installation, three times men were sent came out FIXED(???) no. Unit was left w wires hanging And was told it would be re wired Every excuse imaginable, If I wanted A Story I'd go to the library. From the GM down it's a nightmare , about to stop payment but that still leaves the unit needing repair. . They advertise 24 hour service but can't seem to be able to get a brand new unit to run , terrible terrible customer service
Kevon was amazing. He came here from early morning & barely left & he was amazing. Did everything & more. Loved it. You guys are my number one because of him! Thank you kebin
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.2 star rating with 3,801 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
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