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Columbus Worthington Air

4.2

About this business

Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more

Location details

6363 Fiesta Dr, Columbus, OH, 43235, United States

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4.23,801 reviews
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Nedre M's profile image
Nedre M 
5 years ago

The technician was Polite and informative . He also gave me options . 

Sparky8652's profile image
Sparky8652 
5 years ago

Professional, timely and sensitive to CoVid restrictions. Carefully prepared the work area and cleaned up all excess materials. 

William t's profile image
William t 
5 years ago

Provided great service and were on time and had proper identification as well as Covid 19 conscience 

BD's profile image
5 years ago

Absolutely the worst experience I've ever had with a plumber. I'll try to shorten this a much as possible. Plumber came out to troubleshoot my shower not getting cold water. 6 HOURS LATER he finally comes to the conclusion that something is blocking the cold water line. DUH. How daft are you? Of course he spent most of the day pacing around scratching his head, unsure what to do, sitting in the cab of his truck constantly texting who I would guess to be a coworker for advice. For a guy who claims to have 20 yrs of experience... read more

Business response:

*****, we are sorry to hear of the dissatisfaction you experienced with our customer service. We pride ourselves on providing you high quality service with trusted technicians who perform thorough work. We are committed to meeting your expectations and want to get more information on how you felt we may have missed the mark during your experience. Please reach out to Corporate Customer Relations at 866-803-0879. 

Patti E's profile image
Patti E 
5 years ago

Only trustworthy company in Myrtle beach. Other companies played games and weren't responsive to getting our system replaced- ARS is top notch!! 

Business response:

****** thank you so much for a great review. We work hard at ARS/Rescue Rooter to provide our customers the best service experience for all of our customers no matter if they are receiving heating, air conditioning, indoor air quality, plumbing, drain cleaning, or sewer line services. Thank you for choosing us and please don't hesitate to recommend us to your family and friends. 

Hisgen R's profile image
Hisgen R 
5 years ago

Pete L******** was very informative and answered all my concerns with patience and professionalism. I’m very happy with my purchase and installation. I would recommend ARS Rescue Rooter for anyone who may need a new system update of a hot water heater installed. Thank you! Robyn H. 

Rosaura S's profile image
Rosaura S 
5 years ago

I had a new AC unit installed on 5/19/20, the installation went as expected, the new system works well as expected. I was given two dates for county inspection on 6/3/20 and 6/10/20, however when I called Orange County on 6/3/20 I was told NO Permit had been pulled! ARS office failed to pull out a permit from Orange County and ARS office failed to notify me of the lack of permit so I wouldn't have to sit at home all day waiting for OC inspection. The person in charge of pulling permits at ARS, Natalia ******, was rather rude... read more

Business response:

ARS reached out one day after I posted my complaint and are going the extra step to correct the problem, I appreciate that. I also would like to mention that the actual work performed, installation of a new AC unit, was very satisfactory so far. The AC technicians that performed the installation were very knowledgeable and professional about their work. I would rate the technical part of their work 5 stars. 

Emily K.'s profile image
Emily K. 
5 years ago

Worst company I've ever had to do business with. Tech came out, never stepped foot inside my house to check the thermostat, nor to check how much cold air was blowing out. Never hooked anything up to my AC unit to see what it was putting out. He told us he would put a sealant and recharge it and it will be back to working and I would be good for a year. It worked for less than a week. Disputed the charge with my bank as i was told this was the best possible solution to fixing my unit. Never was told I need a new unit or anyt... read more

Robert B's profile image
Robert B 
5 years ago

The entire ARS team (sales, installation and service) is outstanding. We have been customers for decades and have always enjoyed the courtesy and professionalism evidenced by every ARS employee we have met. 

Frequently asked questions about Columbus Worthington Air

How is Columbus Worthington Air rated?

Columbus Worthington Air has a 4.2 star rating with 3,801 reviews. 

When is Columbus Worthington Air open?

Columbus Worthington Air is open now. It is open 24/7. 

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