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Columbus Worthington Air

4.2

About this business

Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more

Location details

6363 Fiesta Dr, Columbus, OH, 43235, United States

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4.23,781 reviews
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Karen R.'s profile image
Karen R. 
4 years ago

Longstanding customer with Brothers heat and air- have had several systems replaced as well as repairs when needed and Michael B came today for routine maintenance check- as always, extremely polite and respectful of my time and home - knowledgeable and always gives options for service if needed. Great experience every time 

Frank C's profile image
Frank C 
4 years ago

Great job. Definetly Five star PLus - Plus - Plus - Plus - Plus. 

Jay S's profile image
Jay S 
4 years ago

Good knowledge - Sales person (Ralph Few) answered all my questions clearly / easy to do business with / followed up to see if I had any more questions but did not use high pressure sells tactics / willing to work around my schedule, even willing to come after hours on a Friday. Would recommend to a friend. 

Kurt M.'s profile image
Kurt M. 
4 years ago

10/10 recommend!! The service tech Zack (sp.?) was great!! We hope to have him back near the wintertime to check our furnace! 

laura F's profile image
laura F 
4 years ago

i had a guy come to install water heater and he make inappropriate sexual comments to me when alone with him. he continually said "what happens in vegas stays in vegas". sitting on my furniture and making remarks of the comfort and how things would be comfortable on it. repeated the same comment over and over , telling me he was in the kitchen with a blonde bombshell. I had previously been in a room where many other people were so he was professional and i gave good review. then when he came back things were out of hand. i a... read more

Steven H's profile image
Steven H 
4 years ago

Had a new system installed, Had problem within a couple days. called and within the hour they were here and resolved the issue quickly we were very pleased! 

Business response:

Steven, thank you so much for a great review. We work hard at ARS to provide our customers with the best service experience no matter if they are receiving heating, air conditioning, indoor air quality, plumbing, drain cleaning, or sewer line services. Thank you for choosing us and please don't hesitate to recommend us to your family and friends. 

JM's profile image
4 years ago

When I needed service, they were able to show up in just a few hours. When three visits failed to solve my problem, they started saying "oh, we'll call with a new appointment time" and never did. When I decided to use their "no questions asked, 100% money-back satisfaction guarantee," they completely stonewalled me, and continuously lied about calling me back to discuss. This place is an absolute scam. 

Business response:

James, thank you for sharing your experience. We apologize for not meeting your expectations. With each customer, we strive to provide top-level customer service. Please allow us to attempt to make things right by reaching out to our Quality Assurance Manager, Marisa, at XXX-XXX-XXXX so that we can address this matter further. 

Rodney B's profile image
Rodney B 
4 years ago

**** ******, terrible salesperson.ade comments about how old my house was. Only cared about making a sale! Didn't assist promptly, sometimes not at all with concerns. The guys did do a good job installing HVAC. However poor communication throughout the whole process! **** ****** made us feel so disrespected, snobbish acting, like all he cared about was making a sale. Terrible customer service and care! 

Business response:

******, thank you for sharing your experience. ARS Rescue Rooter-Raleigh strives to provide each customer with an exceptional service experience. We would like to discuss your specific situation further. Please contact Quality Assurance Manager, **** at ************. 

Carl S's profile image
Carl S 
4 years ago

On November 1st 2019, McCarthy Services installed a new HVAC System on my place to replace an old one (which they said would not last the winter while servicing the old one). Roughly a year and half later (Tuesday, June 29th 2021) the AC was not cooling at all. I had called another company I have an ongoing subscription with for maintenance and diagnostics. They notified me the reversing valve was defective and was leaking the refrigerant. At this point, I called McCarthy Services to activate the 2-year labor and 10-year par... read more

Frequently asked questions about Columbus Worthington Air

How is Columbus Worthington Air rated?

Columbus Worthington Air has a 4.2 star rating with 3,781 reviews. 

When is Columbus Worthington Air open?

Columbus Worthington Air is open now. It is open 24/7. 

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