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Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
6363 Fiesta Dr, Columbus, OH, 43235, United States
Get directionsThe process went quickly and smoothly and I was able to receive an estimate regarding the issues I had with my A/C.
On July 15, 2021 ARS came by our home to do a maintenance check on our HVAC system. At this time nothing was wrong with our system, it was working perfectly! However, when the technician left we did not know that our system was not working. My husband and I discovered that later that evening due to the fact our thermostat began climbing in temperatures. My husband called around 7 pm that evening to let them know our AC was not working properly and we wanted someone to come out to fix it. He was told someone would be at our h... read more
Business response:
******, we apologize for the dissatisfaction you experienced during your interaction with us but we appreciate you bringing this to our attention. We strive to provide each customer with an exceptional service experience. We understand the frustration you experienced and welcome the opportunity to speak with you about the discrepancy in communication. Please reach out to our Quality Assurance Manager **** at ************ so that we can investigate this situation further.
Awesome professional customer service! Cretan was thorough and helped us make an informed decision on the purchase of our new hot water heater.
I think they were efficient, professional, and I really recommend their high quality products. We are loving our new water filtration and softening system. No more hard water stains or mineral deposits seen.
The lack of professionalism we have received from Beutler is overwhelming. We were given a quote and agreed on a unit and installation of a new ac unit. When the day of installation came and no one showed up I reached out to learn they didn't have the unit we agreed on in stock... and no one bothered to call and tell us. So they were supposed to come today to install a different unit (different brand and model that we are never sent info on even though we were told by Teri she would get the info to us). Well, this morning ca... read more
Very professional most important great customer service. During this COVID-19 we have had the worst customer service experiences. I had concerns about my plumbing being fix correctly. I asked for added things done to make sure that was the right solution. They followed through the next day and the plumbing was fixed. I was impressed that Brian the tech listened to my concerns. Their response time was awesome. Happy customer
They overcharge and ignore your phone calls, or refuse to call you back as they state they will.
Prompt friendly service. Knowledgeable and very customer service oriented. Very reasonable prices.
The guys were very professional, respectful and fixed the ac. I am pleased with the job completed.
Columbus Worthington Air has a 4.2 star rating with 3,781 reviews.
Columbus Worthington Air is open now. It is open 24/7.
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