This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
Get directions
My air conditioner coil went out it still have a warranty the part is on back order. I paid 3200$ they keep calling me and telling me they coming out. But never come then a worker called and to me they have a better coil that they can put on today08-06-2021 and he told me that I need to give him 1600$ I told him no I will not cause my part is under warranty he told me ok fine then you will have to wait 4 months then suit yourself and hung up. I keep asking for a manager and they never call me.
I had ARS install a brand new AC unit in 2019. I have 2 units on my home , every since the install the upstairs unit stop working the beginning of every season and the reason they give is because they where shipped a bad batch of thermostat. Now here it is 2021 my upstairs unit pan was crack an leaking in my bathroom I reach out to them June 22, 2021 around 1am. The guy came out and told me the part and install would be $1100. I told him ok order the parts. Then July 7 I haven't heard back from the company so I called around... read more
Ryan was professional and polite. Answered all my questions and completed the tasks in a timely manner. Thank you!
Business response:
Thank you for the wonderful review!
Carl is a professional Did great job today I like his quality of work, he has a pleasant demeanor
Business response:
Wow! Thank you, ****, for sharing how Carl was able to provide you such great customer service. We will be sure to share your kind words with them.
Carl did our tune up today once again he was prompt courteous and very neat.
Business response:
******, thank you for the awesome review! ARS is committed to providing the absolute best in service to each of our customers, and we are proud to hear about your experience with Carl. Having great technicians on our team is something we are proud of and value. Thank you for choosing ARS!
Representatives were professional, friendly, and explained everything so we understood. Work was completed to our satisfaction.
Business response:
*******, we are thrilled to hear you had such a great experience with us and appreciate you choosing us to be the provider of choice for your service needs. Next time you are in need of heating, air conditioning, indoor air quality, plumbing, drain cleaning, and sewer line services to your home or business we'll be ready to take care of you. Again, thank you for being an ARS customer.
Aksarben (Brandon!) went above and beyond to help assess and then address our issue. We are very pleased with the service., especially as new customers.
Business response:
Vanessa, Thank you for the great review and welcome to the Aksarben family! We will congratulate Brandon on a job well done.
Ars attempted to sell me on ductwork repairs on a system they installed 5 years ago by sending me pictures that were NOT of my ductwork.
Business response:
Joseph, thank you for bringing this to our attention. We apologize for the less than favorable experience you had. The experience you described is not representative of the values of our company and employees. We have high standards and expect all employees to demonstrate the highest degree of integrity, responsibility, and professional conduct at all times. Please allow us to look further into this situation by sending us a private message with your full name, phone number, and service address, and our Quality Assurance Man... read more
I would not recommend this company due to their poor customer service. I was told that my post dated check would not be cashed till Monday and it was cashed on the Friday before. Which put my account in a negative status and charged me for an overdraft fee of $36. I furthermore am going to cancel the service I have them because I am not happy with their customer service.
Business response:
*****, we appreciate you reaching out to us and sharing your concern. Customer satisfaction is a top priority for us and we want to resolve your issues and meet your expectations. We want to provide you the service you deserve. Allow us the opportunity to attempt to make things right and please reach out to our Quality Assurance Manager, ****, at ************ so that we can address this matter further.
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.2 star rating with 3,781 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com