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Cliff Wall Mazda
- Body Shops
- Green Bay, WI
About this business
Welcome to Cliff Wall Automotive, where's its our mission to provide and honest relationship and great deal for every customer. In November 1929, Cliff Wall, Sr opened Cliff Wall Motor Sales in Downtown Green Bay. In the almost 90 years since, our location, name, and vehicles have gone through a few changes, but one thing that's remained the same: Our commitment to serving Northeast Wisconsin through our family-run business.
Location details
1988 E Mason St, Green Bay, WI, 54302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
No worries As usual, Cliff Wall's service team and collision center personnel were most helpful in taking care of my Subaru's needs. A quality service visit once again.
Business response:
Thank you for your review! We are so glad our Service Staff and Body Shop Staff were able to take care of your Subaru. Thank you for your business!
Straight forward and easy to work with. Purchase of a new Outback went off without a hitch. Robin is very knowledgeable about all of the options and features and explained everything clearly.
Business response:
Thank you for your review! Robin is an excellent member of our Sales Department and we are so glad she was able to assist you in finding a new Outback! Thank you for your business!
Excellent Service Cliff Wall is dedicated to the customers and making sure everything works as it should. I had a problem with my door and it wasn't fixed during my last visit, I received a call to come back and have it looked at again, within a few days my door was fixed.
very, very poor service department The car was not checked over before I picked it up more than 24 hrs after purchase. Your own records verify this. There was almost no gas in it, the gas door wouldn’t open, the windsheild washer did not work, & Sarurday night I was stranded in freezing weather when the car wouldn’t start. Your service department came out and got gas door open. The service manager, Mike, picked up my car Friday evening to fix windsheild washer. When he brought it back he said that the front washer was workin... read more
Business response:
Thank you for your review and for choosing Cliff Wall. Someone will be contacting you today to discuss your concerns. Again, thank you for your honest review.
Good service but poor representation When I checked in I asked service person Eric how long my service would take . He was annoyed by the question and rudely said it would be 1.5 hours for oil change and radio software update. I opted to wait in the lounge and told him so. 2hours 20min later I was still waiting. Went out to garage to find out how much longer. He was on the phone and and waved at my paperwork on his desk. Who knows how long it was sitting there. The woman at a nearby desk jumped up to help me.. Seems reasonab... read more
Business response:
Thank you for your review. While we are happy to hear that you are pleased with the work, we are sorry to learn that you had a negative experience with one of our advisors. Our service manager will meet this employee for retraining on Cliff Wall's expectations of customer service. Again, thank you for your review and for choosing Cliff Wall. We appreciate both.
It Was A Oil Change Had Appointment for 4 p.m. Arrived 10 min. Early Total time was approximately 45 minutes Being a Dealership and not a express service center expectations not high.
Business response:
Thank you for choosing Cliff Wall and for your review. We appreciate both!
Best place in the area to get your Subaru serviced! All service was done efficiently, expertly, in a timely manner and with a smile! I will certainly return for service and recommend Cliff Wall to others.
Business response:
Thank you for your review and for choosing Cliff Wall! We really appreciate both!
GOOD TIME They were able to fit us in on short notice. Nice waiting area-TV & snacks. Reasonable time, thorough and even washed the car. Good report as to what was done. Thanks.
Business response:
Thank you for your review. We are glad that you liked our new waiting room and that we could fit you in on short notice. Thank you for being a Cliff Wall customer- We appreciate it!
Cliff-Wall is a good and reliable service provider We have owned a succession of Subaru Foresters, first with Denil-Wall, and now with Cliff Wall, and the servilce has always been excellent. We are particular proud of Cliff-Wall for supporting Wisconsin Public Television. We are also Friends of WPT, and contribute over $ 300 each year.
Business response:
Thanks for not only being a Cliff Wall customer, but also a supporter of WPTV. Cliff Wall is proud to support many local community non-profits and we appreciate the opportunity to do so because of customer support like yours. Thank you for your review!
Frequently asked questions about Cliff Wall Mazda
How is Cliff Wall Mazda rated?
Cliff Wall Mazda has a 4.6 star rating with 1,085 reviews.
When is Cliff Wall Mazda open?
Cliff Wall Mazda is open now. It will close at 6:00 p.m.
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