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Cliff Wall Mazda

4.6

About this business

Location details

1988 E Mason St, Green Bay, WI, 54302, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 4:00 p.m.
SunClosed
4.61,085 reviews
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QUEENLIZZIE1210's profile image
QUEENLIZZIE1210 
7 years ago

Always great Treat me well every time , was fast in out no complaints , great service , gave me a discount, explained the nature of service & answered questions I had 

Sue B roo's profile image
Sue B roo 
7 years ago

Only Subaru dealer in town If you're getting Subaru warranty or Subaru specific service this dealer is your only choice. The mechanics and parts staff are great, but actual SERVICE? A dealership charges an arm and a leg because you should be getting amazing service. Had an oil change and a trailer hitch added. Two visits and both times I felt as if I was making their life difficult. Both times the car was returned to me in the exact condition I had left it, no improvement. Continue to believe I made the right choice buying m... read more

Business response:

Thank you for your honest review, but I'm sorry to learn about your negative experience with our service department. Our service manager will review your concerns with our service advisors. We definitely value your service and want to you to feel that way when you visit the dealership. Again, thank you for choosing Cliff Wall. 

JOHNSONPUBLIC's profile image
JOHNSONPUBLIC 
7 years ago

Rob is a great service coordinator. We have been coming to Cliff Wall for the past 7 years. The service department staff, mainly Rob have always been helpful and courteous. Appointments are easy to get and work is always done correctly and timely. Keep up the great work. 

howardstender's profile image
howardstender 
7 years ago

Nice dealership, but keep a watchful eye My wife and I leased a new Mitsubishi from Cliff Wall in 2016. During these last 3 years, Technician Larry has been superb, excellent technician who won’t stop until vehicle is 100% right. Service Manager Mike made great efforts in solving problems with the original Toyo tires. I commend Mike for that, and he matched local quotes when it came time to replace my tires with Goodyear tires. All great. However, the service department fell down when installing my new tires. I made the inst... read more

Business response:

Howard, Thank you for your response and your four star rating. We appreciate your honest opinion of our dealership and value having you as a Cliff Wall customer. As the owner, I am frustrated by some of your comments because I worked hard to get you new tires for your Mitsubishi. It is important to me to empower my employees to resolve customers' concerns and it's my management style to make sure that employees are able to satisfy customer's immediately. I have spoken to the service manager and service advisors about effecti... read more

CSHALLOW's profile image
CSHALLOW 
7 years ago

Positive experience I’ve been a customer for around 10 years. During this time I have never had a negative experience. Friendly, knowledgeable and helpful staff. I will continue to be a repeat customer. 

Nancy's profile image
Nancy 
7 years ago

Great business ! It was very easy to get an appointment ---- and work was very speedy ---- friendly employees --- I like the service ! I would definitely recommend this business. 

jpmeyer1's profile image
jpmeyer1 
7 years ago

Lights Cliff Wall very good, Subaru lights awful!! Cliff Wall has been very good in replacing the lights, very disappointed in Subaru!! I am questioning whether I will consider Subaru again? 

skloss328's profile image
skloss328 
7 years ago

Very informative. Very low pressure The reason i was at this dealership was it came highly recommended by a long time friend, the other reason was to look into a Subaru for a replacement of two of my current vehicles. after a brief discussion, i confirmed that the Crosstrec was the model I was after. the subsequent test ride locked things in. after a search for a suitable car was located, they set things in motion. Unfortunately, due to a family emergency, i was not able to take delivery as planned. the dealership was able t... read more

artyicekolstad's profile image
artyicekolstad 
7 years ago

Excellence From the time we walked in the door we were treated with the utmost friendliness and knowledge of the product they were selling. The employees went out of there way to make sure we understood everything about our new vehicle . We were truly expressed with the professionalism. 

Frequently asked questions about Cliff Wall Mazda

How is Cliff Wall Mazda rated?

Cliff Wall Mazda has a 4.6 star rating with 1,085 reviews. 

When is Cliff Wall Mazda open?

Cliff Wall Mazda is closed now. It will open tomorrow at 8:30 a.m. 

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