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Clear Lake Hospital
- Hospitals
- Houston, TX
About this business
The Clear Lake Regional Medical Center is a 482-bed tertiary regional referral center that offers comprehensive inpatient and outpatient medical, surgical and specialty services to residents of Southeastern Texas. The hospital offers more than 40 medical specialties and associated services, including open-heart surgery, neonatal intensive care and cardiovascular care. It is a subsidiary of HCA, also known as the Hospital Corporation of America, which owns and operates more than 170 hospitals and nearly 110 freestanding surge... read more
Location details
943-999 Bay Area Blvd, Houston, TX, 77598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Getting tested for Covid was just about the most pleasant part of my L&D stay over the weekend. L&D nurse, Lisa, was INCREDIBLE and the only nurse who seemed to have any clue how to do her job. I showed up after calling ahead, with my water broken and quick contractions and was told I needed to wait in a waiting room before they could get me a clean room. Got in to a room VERY shortly before having my baby and during my labor had a nurse get in my face and tell me I couldn’t push yet because the doctor wasn’t there. Had my s... read more
RecommendedJust to start, I have always hated CLR (HCA Clear Lake) adult ER. And it's only gotten worse over time. *I DO NOT RECOMMEND THEM FOR ADULT EMERGENCY CARE* As for pediatrics: Wednesday morning my daughter woke up sick. She couldn't hold anything down at all. I knew she was going to need to go get IV fluids but she didn't seem super urgent, until my husband got home and I was able to leave my other two children. All of a sudden she was breathing heavy and her heart was racing. By the time we got to the ER she was like a zombie... read more
HCA waited over a year to submit a claim to my insurance company. Of course the claim was denied because it was well past the acceptable time. So now HCA keeps sending me bills for over $600 because THEIR BILLING OFFICE screwed up. Do not get services here. At all.
I currently have a baby in the NICU. Hes been there almost 3 weeks and we are ready for him to come home. He recently started bottles, and knowing that that's his last hurdle to come home, I try to stay informed with how hes doing. I was recently told that his nurse didnt have time to give him his bottle and instead, but the whole feed through his tube. I understand that stuff happens, but at the same time, that's what he has to do to come home. I know that no one is going to care about him like him, but that got me extremel... read more
I was admitted Sunday via ambulance for dehydration and heat exhaustion. I had Blood work and a CT scan. A few hours later after rehydration, I was discharged and told everything came back normal... That was FALSE. I have a infection and a partial collapse of my left lung that was notated in the CT results. Now, I can't get anyone from your staff to give me an answer to why the hell I was discharged with a infection and a minor collapse without being notified?! Dr even said to me and my mother that everything was normal. Whe... read more
Patient requests for help are ignored. Prescribed medications are not delivered on a timely bases. Calls to nurses station go unanswered. Family requests for patient updates ignored. Care packages left at front desk to be delivered to patients not delivered in a timely manner. Not the place to leave loved ones.
My girlfriend just delivered here and let me just say it was an awesome experience, made easier by an amazing and compassionate staff that eased all her fears (along with mine). My girlfriend was diagnosed with preeclampsia the day they decided to deliver the baby early, and thanks to an attentive staff of nurses they were able to diagnose it properly to make this decision. Every single nurse from Marta to Vanessa and everyone else was a pleasure to be around, and they never once made my girlfriend feel uncomfortable or like... read more
Business response:
Thank you for your review, Mr. Kaylor, and congratulations on your precious baby boy! Our team is filled with many special people and we know they appreciate your kind words. We will be sure to pass along your compliments to our staff so they know what their care meant to you and your girlfriend. Thank you again for sharing your experience with us and congratulations again!
My mother just passed away yesterday, charge nurse came and yelled at us we weren’t even in a group of five telling us to get out of the hospital without wristbands, when doctors and nurses let us upstairs to say goodbye to my mother. She stalled a very fragile moment in our life being rude, in fact other nurses say that she’s hateful to everybody she is in the wrong practice
lets see first off my wife went to the emergency room with my mom went to ambulance my mom is not feeling good is confused I needed help well she went into the room at first and they asked her to leave the room then they asked her to leave the hospital without giving her any information or not an exact reason why she had to leave next I go pick the wife up and come home I call the hospital back try to talk and find out what's going on well seem like the nurse laughed at me before she transferred me and then come to find out ... read more
Business response:
Mr. Fischbach, thank you for bringing this to our attention. We take your concerns very seriously and we apologize for the issues you experienced while your wife and mother were receiving care with us. We have shared this feedback with our patient experience team. While we are unable to discuss specific encounters due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. At your convenience, please reach out to our patient safety department at 281-525-8986.
Frequently asked questions about Clear Lake Hospital
How is Clear Lake Hospital rated?
Clear Lake Hospital has a 4.1 star rating with 3,053 reviews.
When is Clear Lake Hospital open?
Clear Lake Hospital is closed now. It will open at 9:00 a.m.
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