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Clayton Homes
- Mobile Home Dealers
- Rock Hill, SC
About this business
Visit Clayton Homes in Rock Hill, SC and browse our Modular Homes and Mobile Homes for sale. Create your Dream Home with our customizable features. Stop by today and tour our homes on display.
Location details
1044 North Anderson Road, Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone at Clayton Homes in Shallotte North Carolina are liars they make all these promises on things that they're going to do and they don't if they tell you they going to be there the next day you can bet your sweet britches that they're not going to show up until two three days later they make promises like I'll get you and your house in 4 weeks no later than 6 weeks once it's moved to your property and then it's six months later we purchased our home in March here it is the end of October and we're still not in our home... read more
Business response:
Hi Sherry, we appreciate you reaching out. Customer experience is of the upmost importance to Clayton Homes, and we value your feedback. We reached out to the general manager shortly after receiving your review, and he informed us he had already spoken to you, and sent service techs out to your home. The final inspection of the home passed yesterday, and the county will contact the power company any day now to have power switched on. Unfortunately, the county has a very long inspection process, so we understand your frustrat... read more
These are absolutely the most unprofessional people I have ever met. They don't honor what they sell. Financing forms sat in their mailbox for almost a week before it was every sent on to loan company to even get financing started. Was told something was included in home that they are now saying it never happened. Never once offered any kind of upgrades for appliances. First walk through noted items that needed repairs were never even address and had to be told again during final walk through. Step by step procedures as to w... read more
Business response:
Hi Carole, thank you for reaching out. We're sorry to hear of these issues and we'd like the opportunity to learn more. Please email our support team at CustomerAdvocacy@ClaytonHomes.com with your home's information, including serial number.
Terrible experience all kinds of leaks in the house less then 2 year in. Child was staying sick about ever 2 weeks was tested for all kinds of stuff turned out it was mold from there crappy plumbing. Would help wouldn't return phone calls or anything
Business response:
Hi Clayton, thank you for reaching out. We'd like to explore your concerns more thoroughly. Please contact us at customeradvocacy@claytonhomes.com with your name, phone number, and home's serial number. This is located on the data plate that's normally under the kitchen sink.
I talked to Steve ***** about my buckling floors and questioned him about the structural warranty. He was supposed to call me back but it no surprise that he didn't and now refuses to answer my calls. He and I did a walk through there were plenty of issues and only a few were addressed. I got the run around when I called and asked about them coming back. I wouldn't recommend this team of swindlers to my enemies. Go to a reputable company when looking to buy a home.
Business response:
Hi Sharon, we appreciate you reaching out. Clayton Homes strives to provide a world-class customer experience, and we apologize for your frustrations. Your home is 6 years out of our manufacturer's warranty period, and the retail location you purchased your home from has no obligation to visit your home and make repairs.
WORST customer service I've ever experienced. We have a water leak and have been waiting for months to get someone out to repair, not to mention a handful of other items. Wish I would have done my homework and come here before buying.
Business response:
Hi Mike, thank you for reaching out. Clayton Homes and our teams strive to provide world-class customer service. We spoke with the home building facility and they have techs at your home today.
We bought our home 2years ago from Clayton of Lebanon MO. I would not recommend anyone purchasing from them, I had three sales people Austan being the worst. I did all of the paperwork with the lender myself with no help from Clayton. I had Austan tell me that he wasn't even sure if he wanted to sell me the house, he didn't like my attitude. I have had un-level floors, drywall cracks, cracked brick wall, water under my home and many other issues. The service manager Adam, has dodged me from the beginning all he was worried a... read more
Business response:
Colleen, thank you for reaching out and sharing your feedback with us. Clayton Homes strives to provide a world-class customer experience, and we feel that we have done so in sending our teams out to the home on many occasions for cosmetic repair, even outside of the 30 day warranty period. The retail location has agreed to schedule a final walk-through per the state, and they will be contacting you soon in regards to this appointment.
I have never experienced such rude and disrespectful service in my life then I did at Clayton Homes of Albemarle. Actually the disrespect only came from one person, a sales lady named Kim Register. Here is how the day played out... Me and my fiance' went to Clayton Homes in Albemarle, NC on Saturday 10/02/21 and was greeted by a very nice lady who was gave us some very delightful words of encouragement about our home buying experience. Then we was giving keys to go look at all the homes that were on the lot, to see what we l... read more
I went in person to Clayton homes in Auburndale, Fl. 2 ladies were outside when I got out of my car. Neither of them spoke or said anything, not even hello. When I walked inside, one of the ladies seemed less interested in me being there. Immediately when I asked her about homes.. she was short, abrupt and did not give me any information about their homes other then" I dont even know the prices. She said they do not make moduler homes right now because of covid and "they start at $200.000 as if that were to deter me of my in... read more
Business response:
Hi Sharon, we're sorry to hear of this experience, as we strive to provide world-class customer care. We would like to look into this matter and alert the appropriate management. Please email customeradvocacy@claytonhomes.com with the name of the location you visited, and any other information that may be helpful. We look forward to speaking with you.
Wood is exposed through the paint in places in less than a year! Now I find out you have only 30 DAYS TO REPORT IT! It's considered cosmetic and your responsibility even though it's a crappy paint job. No wonder this bottom feeder is barely averaging 1 star after 93 reviews. BUYER BEWARE!
Business response:
Doug, thank you for reaching out to *******. As the home is covered under a 1 year structural warranty, the cosmetic warranty is only good for the first 30 days. With the benefits of home ownership come the responsibilities to take care of your home and perform preventive maintenance. Some routine tasks can be performed by you. Others require the services of trained and qualified personnel. The home owner is responsible for minor repairs, and for arranging for the repairs that require the services of trained & qualified pers... read more
Frequently asked questions about Clayton Homes
How is Clayton Homes rated?
Clayton Homes has a 2.6 star rating with 340 reviews.
When is Clayton Homes open?
Clayton Homes is closed now. It will open at 9:00 a.m.
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