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Clayton Homes
- Mobile Home Dealers
- Rock Hill, SC
About this business
Visit Clayton Homes in Rock Hill, SC and browse our Modular Homes and Mobile Homes for sale. Create your Dream Home with our customizable features. Stop by today and tour our homes on display.
Location details
1044 North Anderson Road, Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
******* homes suck in wilkesboro nc Never seen a Company so greedy so on a considerable , all they want is your down payment no matter who gets the first, If you have been working with them for a week like I have don't make no difference . can't believe companies can get that way. Dwight j. ************ . It's a shame that your words don't mean nothing no more , even when you talk to them and tell them that you were coming with the money, and George is the salesman she talk to
Business response:
Hi Dwight, we appreciate you taking the time to reach out. Unfortunately, our records do not indicate our retail location has had an interaction with you. If you have further questions, please reach out to us at ****************@claytonhomes.com and we would be happy to look into the matter further. Thank you.
******* Homes of Rome has been the worst experience in home buying possible. We lost our home to a house fire and fell in love with one of the buccaneer homes that ******* offers. We decided to go with them Over stick building because of our love for the home they had and it has been nothing but a nightmare. Horrible customer service from the general manager, male chauvinism, and horrible shotty contractors work. It have been over 4 mths and we're still not living in our home.
Business response:
Hi Amber, thank you for reaching out and sharing your feedback with ******* Homes. We want all our customers to have a wonderful home buying experience. Please reach out to our customer advocacy team at ****************@claytonhomes.com
I would give zero stars if that was an option. My Clayton Homes was purchased in Walterboro, SC. I'll address two main areas. First the workmanship or lack there of in my new Clayton Home. Not a SINGLE piece of molding is fitted correctly. Angles are measured incorrectly and mistakes covered up sloppily. Crown molding doesn't fit together. Cheapest kitchen cabinets on earth. I went with a cheaper model but the cabinets are the same in the more expensive homes. The underside of kitchen cabinets not painted. Appliances are out... read more
Business response:
Hi Lila, thank you for reaching out and sharing this feedback with us. We're sorry to hear of your frustrations. Our customer advocacy team spoke with the retailer, and they have been in constant communication with you on these concerns and are working to resolve them. We appreciate your patience as after setup there are normal steps that must be taken during the warranty period. If you have any further questions or concerns, please reach out to us at 1-877-264-2812.
I give them 1 star only because I can't give them zero. Since our home was delivered on site in October 2021 it has been a headache. No one wants to come out and do repairs. If they do come and try to fix them they still aren't right. Even contractor for the manufacturer doesn't call or keep us updated we have to call them. Really wishing we had known before we bought from ******* Homes what a nightmare it was going to be.
Business response:
Hi Rhonda, thank you for reaching out and sharing these concerns with us. We take your experience very seriously, and we need more information to address your concerns. Please contact us at customeradvocacy@claytonhomes.com with your home's serial number. Thank you again for bringing this matter to our attention.
clayton in rockhill sc and clayton in shelby i was looking to do home and land package they could careless if they sell anything if i didn't call them or text there would be no communication i was approved with 3 lenders pick out home options and land and got no were decided to buy a house much easer close in 30 to 45 days not 2 years my son and daughter in law and niece and her husband had same problem .
Business response:
Hi Richard, thank you for reaching out and expressing your concerns. ******* Homes strives to provide exceptional customer experiences, and our hope is to help our customers achieve homeownership. We're sorry things did not work out with us, however, we are very happy that you found something that works for you and your family. We will share this with our teams in order to improve our processes.
My mom and my first new home. Saddened to say I stay up at night because of the nightmare Clayton Homes has created for us. So much damage and shoddy work. Don't have anyone to do the many areas not finished and has been many months. Calling corporate has fallen on deaf ears. Seeking legal advise and seem unable to help because of the sneaky wording in the contract. Instead of this being the most wonderful experience of our lives it's been an unended stressful situation. I have since heard nothing but horror stories from oth... read more
Business response:
Mr. Ridenour, thank you for reaching out and sharing your feedback with us. We strive to provide a world-class experience to our customers, and we're sorry to hear of your concerns. Our customer advocacy team has attempted to reach out to you on August 4th, 2022. Please contact us at 1-877-264-2812.
We purchased a home 4 months ago. Paid in full. Asked for delivery in a certain time frame and was assures it would be here. Ended up a month later. It has been put together very quickly with shoddy work. The footings are just concrete poured on the ground. The block skirting is cracking. There is wood hanging out for the weather to rot it. We have tried to get the techs out to inspect and have been told they were told not to touch anything. Ee are going on 4 months and I am displeased with the service of this team.
Business response:
Hi Heidi, thank you for sharing your feedback with us. Clayton Homes strives to provide a world-class customer experience, and we apologize for your frustrations thus far. We attempt to provide all service in a timely manner, however, certain factors do not allow for there to be a guaranteed time frame of delivery and setup. As of August 2nd, 2022, the keys have not been turned over to the homeowners as completed. We request that customers do not go into the home during the construction/setup process. However, you requested ... read more
Horrible..workers smoking glass pipes while at our house working ..brand new top of the line country air 2021..full of mold in house under house because shower leaking and roof leaking they never fixed any issues only made them worse..office staff dont respond corporate doesnt care
Business response:
Hi Jacqueline, thank you for reaching out. We are sorry to hear of your frustrations and we do want to resolve these concerns. Our corporate office is monitoring the matter and working closely with the home building facility to address these issues. We appreciate your patience.
If I could go lower than a 1 I would have. They promised us quality materials and we got the lowest of the low. Note we have only lived in the house for 3 years and stuff started falling apart after a year. The kitchen drawers fell apart had to fix them multiple times. The carpet is paper thin and is missing in some places just wear and tear. The paint on the house just comes off with the slightest bit of rubbing so cleaning the walls is impossible. Some of the electrical outlets don't work. Had my brother who is an electric... read more
Business response:
Hi Ryan, thank you for reaching out and sharing your feedback with us. Clayton Homes strives to provide homes that our customers will enjoy for many years to come, so we are sorry to hear of your frustrations. Many of the issues listed are cosmetic items, which hold a 30 day warranty and are homeowner maintenance responsibilities after that point. If you need resources on how to maintain the home, please refer to your homeowner's manual or follow the link here: https://p.widencdn.net/9vm128/Homeowner-Manual/
Frequently asked questions about Clayton Homes
How is Clayton Homes rated?
Clayton Homes has a 2.6 star rating with 340 reviews.
When is Clayton Homes open?
Clayton Homes is closed now. It will open at 9:00 a.m.
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