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Clayton Homes
- Mobile Home Dealers
- Rock Hill, SC
About this business
Visit Clayton Homes in Rock Hill, SC and browse our Modular Homes and Mobile Homes for sale. Create your Dream Home with our customizable features. Stop by today and tour our homes on display.
Location details
1044 North Anderson Road, Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Little things have been happening over the last two years that got half way "fixed" when we would ask them to come while we still had our warranty. It was like it was an inconvenience for them to come fix their own mistakes. bought our home brand new from Oakwood Homes of Elizabethtown. With a house being brand new you think nothing will happen, at least for a while. We have lived here for two years and have had issues as soon as we moved in. Even when we had our warranty they acted like it was a burden for them to come and ... read more
Business response:
Hi Olivia, thank you for reaching out and sharing your experience with us. We're certainly very sorry to hear about any inconveniences this has caused you and your family. We spoke with the retail location where you purchased the home, and they have informed us they are working with you to inspect these damages. Please let us know how we can help further.
We purchased the Blazer single wide 16x66 and it was delivered 2/2018. We have had numerous roof leaks and did not understand why with it being a new home. Recently, we had a roofer come out and they stated that with the 212 pitch of the roof, it will always leak with shingles even if it's a new roof. This roofer advised us that we would need to replace the roof with a metal roof to stop leaks. Why would Clayton Homes sell a home with a shingle roof for over $60,000 and know that it's faulty from the get go? Do not buy a sin... read more
Business response:
Hi Alicia, thank you for reaching out and sharing your feedback with us on the roof of your home. We strive to provide a world-class experience to all of our customers. We are unable to find a record of your home in our system. If you have further concerns, please reach out to us at CustomerAdvocacy@ClaytonHomes.com with your home's information including serial number.
At this point my patiences are very thin and my husband not making it any better steady nagging me about the stuff Clayton Homes in Jackson, TN has promised to have them fixed in a few weeks which now has turned into months and still counting. The missing piece of window frame is a sore eye coming down the driveway even the few people we had to come over since being here have asked when they plan on fixing it and the repairs yall sent in and especially that window frame which water is getting into from all this rain...gone e... read more
Do not purchase a home from Clayton in Candler, North Carolina. We bought an on frame modular. When the inspector came out he informed us they had done the piers for a doublewide and he needed the plans for our home. He called the manager in Candler for almost 3 weeks, he never returned the inspectors call. We thought we were getting our CO. My husband went to the inspectors office to catch him to find out what was going on. After that my husband had a stroke. I think the stress of dealing with all of this contributed to thi... read more
Business response:
Hi Janice, thank you for reaching out and sharing your experience with us. We apologize for any inconveniences this encounter has caused, and we have created a case with our corporate customer advocacy team. We will be reaching out to you as soon as possible.
Richmond, Kentucky Clayton homes lied to us from the very beginning on timelines. I was told by the sales agent our home would be moved and we would be in our home within 2 weeks of signing the contract. AFTER I signed the sales contract and mortgage paperwork the sales manager informed me the sales agent lied and that's why he fired her. He couldn't of told us that before purchasing the home? Then he said he'll have the home ready in 2 months. That was also a lie as we were just told it will be a minimum of 12 weeks. Then t... read more
clayton homes in greenwood is the sorriest place to buy a home from they lie to you all the time when you buy a home from them and they breach your contract and do shody work to install it . after it is installed your toilets want let soil waste go down and the roof leaks . when you call them they comee out and tell you nothings wrong and refuse to fix your problem
Business response:
Hi Roy, thank you for reaching out. We're sorry to hear of the experience you've had, and we'd like to loop in the appropriate parties for support. Please email CustomerAdvocacy@ClaytonHomes.com with your information, as well as home's serial number. This serial number is normally located on the data plate under the kitchen sink. Thank you.
If zero stars was an option it would be fitting. Clayton Ringgold office in Georgia has been absolutely terrible to deal with. We have been lied to since day 1. Once we finally did get the house "ordered" we were told it was one thing but by the time it was "ready" it was something similar but not what we ordered. We accepted anyway because of the similar style. We turned in documents, over and over only to be asked for them again. Closing.. wow that itself was an absolute nightmare. Once the house FINALLY got delivered, we ... read more
Business response:
Hi Erika, thank you for reaching out regarding your concerns with one of our retail locations. We strive to provide a world-class customer experience, and we're sorry you feel otherwise. Our records indicate that the retail location has been in constant communication with you regarding timelines. Certain time frames are beyond the retail location's control, such as contractor schedules. Please reach out to us at CustomerAdvocacy@ClaytonHomes.com if you have further concerns.
We have waited 21 days today to have our house set up Meanwhile it's getting damaged and wet They keep telling us they are coming out. But aren't We r very dissatisfied and disappointed with Clayton homes
Business response:
Hi Annabel, thank you for reaching out to Clayton Homes regarding your recent purchase experience. We know you're so excited and eager to get into your home. Our retail location that you worked with is excited to get you into your new home, and equally as frustrated with the timeline. Contractor availability is one of the areas of frustration. They use a very trusted contractor and he is extremely booked this time of year. Since your house was coming in January, he had it scheduled for setup at that time. Another home had... read more
I have just experience an unprofessional team with Clayton Homes in Lubbock Texas. This was a simple transaction (Cash) and communication was horrible. Contract incorrect after I had emailed them corrections. Delivery of MH communication was in sane I had to call them to communicate delivery and even then could not set a date. Communication then begin through text by the agent to argue further "whatever nobody cares" and that they are very busy I am not their only client. Finally, further text to tell me I did not do my job ... read more
Business response:
Hi Liz, thank you for reaching out and sharing your feedback with us. Clayton Homes strives to provide a world-class customer experience, and we regret to hear of your concerns. We have spoken with the home center manager regarding your deposit, and they have assured us that the refund has been requested. The home center has been in constant communication with you, and we will follow up to ensure you have received your refund.
Frequently asked questions about Clayton Homes
How is Clayton Homes rated?
Clayton Homes has a 2.6 star rating with 340 reviews.
When is Clayton Homes open?
Clayton Homes is closed now. It will open at 9:00 a.m.
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