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Clayton Homes
- Mobile Home Dealers
- Rock Hill, SC
About this business
Visit Clayton Homes in Rock Hill, SC and browse our Modular Homes and Mobile Homes for sale. Create your Dream Home with our customizable features. Stop by today and tour our homes on display.
Location details
1044 North Anderson Road, Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I absolutely do not recommend Clayton Homes of Anniston AL. They have the worst customer service, and the "consultant" Joe is the WORST! I paid the $1,000 deposit 2/12/2022 and as of 4/1 still no loan completion. Joe insists on being in the middle of the talks with VMF "the bank" and he talks in circles. He can't keep his story telling straight. We jumped through all of the hoops requested by the "bank", even though we could purchase the unit outright we wanted to just do a home only loan instead of using savings. Joe wanted... read more
Business response:
Hi Jessica, thank you for sharing your feedback with us. Our teams at Clayton Homes strive to provide our customers with an exceptional experience. The team you worked with was excited to get the process going with you all, but certain aspects, such as financing, are out of our control. We are processing the refund through our corporate office and we wish you all the best in your home buying journey.
Once the one year warranty is up, you are of no concern to Clayton Homes. I've tried to call them, and email them for informational purposes only about the home build and various paperwork that has been lost or misplaced. The gals that answer the calls are very snippy on the phone and keep repeating over and over "you do know your warranty has expired and you cannot make any claims". Yeah, I get that. I just need INFORMATION. They treat you as though your looking for some kind of payday or cash windfall. Just asking question... read more
Business response:
Zachk, thanks for sharing your experience with us. Customer service is of the upmost importance to us and we take feedback very seriously. We are unable to find a record of your home with the information provided. Can you please give us a call at 1-877-264-2812 so we can document your concerns? We look forward to hearing from you.
Wholesale manufacture homes in Staton ,Ca. I have purchase a home in the past with the company and had great service. I decided to use them on my second home and everyhing was going fine until there installer showed up and has been one nightmare after another.Promised the world and would be piece of cake . House sat for appr. 3 months before they even started to put home together and made one excuse after another if you can even get them to answer phone. I have asked for a schedule for the house and to this day since Sept of... read more
Too long to list complaints against bellefontaine oh Clayton homes! I reused concrete slab foundation of old modular that was removed, reused well, septic, and electric and paid existing loan on property approx. $21,000. Told Justin I was not paying 100,000 for a red tag sale home of 59,900! His starting est was 120,000. I told him no way on that! I was charged 8,000 to haul home from Tennessee when he stated it would go to bellefontaine. I asked to see home before coming to my property. Got home work and it was in my yard! ... read more
Business response:
Hi Janet, thank you for sharing this feedback with us. Clayton Homes has completed all work in accordance with the one year warranty period, and as the customer, you agreed to the condition of the home issues that was given in the contract were within reason and completed. All items were addressed last year and the service teams will not be completing any further work.
NEVER do business with Clayton Homes Richmond KY!!! I hate I had to even give them one star. We have been lied to from day one...back in March 2021!! We still are not in our home after being told the quickest way was to go thru Vanderbilt so their contractors could get the money and start on our digging quicker than going through our mortgage broker who required inspections. They drug our $250K custom built home up the side of another persons property tearing down fences on property that was not even ours without permission.... read more
Business response:
Michelle, thank you for reaching out and making us aware of these concerns. We strive to provide world-class customer care, and we apologize for your experience thus far. We have created a corporate concern case and will be reaching out to you and following up along with the retail location to ensure this is resolved.
If you want home set up in a timely manner DO NOT USE CLAYTON HOMES TAZEWELL VA.they hire sub par contractors to put in home .set up taking forever due to contractors not showing up before noon and then only one or two days a week .they don't work on pleasant days .come on bad weather days and leave within hr of arrival stating bad weather for cause .excuse after excuse for not getting job done .on top of sub par contractors the quality of home is very bad .nail holes on all the trim ,cabinets crooked,fixtures falling out ar... read more
Business response:
Hi Ronald, thank you for reaching out and sharing these concerns. Clayton Homes strives to provide an exceptional setup and delivery experience, and we're sorry we fell short in your instance. We have looped in the retail team in Tazewell, and will work to better improve our contracting partners. Please reach out to us at customeradvocacy@claytonhomes.com if you need further assistance.
I will never do business or refer anybody to do business with this place. I had to contact them in reference to some dead falling trees on property that they bought next to mine and the woman that answered the phone was so rude and unprofessional I could have jumped through the phone and ripped her head off. She dismissed everything I said she laughed at me and was just downright rude. I don't know how this place even stays in business this is how they treat people.
Business response:
Hi Tiffianie,thank you for reaching out. We're sorry to hear that you're experiencing these issues. Our corporate customer advocacy team attempted to locate a possible owned property under one of our retailers, and we do not show any ownership records for this address mentioned.
This mobile home that the wife and I purchased is a piece of junk ! There is nothing is square plumb , the roof leaks, many of the water line fittings leaked ,nails on the trim were not set ,nails working up in the floor. I could go on and on but I will not . Don't be had like we were , check around !
Business response:
Hi John, thank you for reaching out and sharing your feedback with us. Clayton Homes strives to provide a world-class experience with quality built homes. Our homes come with a one-year manufacturer's warranty to address any issues or repairs needed as the home settles. We see that they were numerous work orders on your home within this time frame. Any issues past the one-year period would fall under homeowner's responsibility, and Clayton Homes can not be held responsible for unknown wear and tear to the home in the last th... read more
Sexist company ( the one in Fletcher NC manager James ***** mr *** is rude , condescending and for no other reason refused to do business with me when I had the audacity to request after 6 on site visits, turning in all requested financial information and still needing to complete one online application ( which was not informed about until almost 2 weeks after we had turned in everything we were requested to up to that point) when I asked the dealership code required to be imputed by the website in order to complete the requ... read more
Business response:
Hi Anne, thank you for sharing these concerns and providing this information. We apologize that you felt you had a less than optimal experience visiting one of our retail locations. Every customer that walks through our show rooms is a top priority to us, and that retail location was excited to get the process started with you. We value your feedback and we have turned them over to the appropriate parties for any disciplinary action.
Frequently asked questions about Clayton Homes
How is Clayton Homes rated?
Clayton Homes has a 2.6 star rating with 340 reviews.
When is Clayton Homes open?
Clayton Homes is open now. It will close at 6:00 p.m.
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