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Clayton Homes
- Mobile Home Dealers
- Rock Hill, SC
About this business
Visit Clayton Homes in Rock Hill, SC and browse our Modular Homes and Mobile Homes for sale. Create your Dream Home with our customizable features. Stop by today and tour our homes on display.
Location details
1044 North Anderson Road, Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want to thank Jody Bevins and his staff at Owensboro Ky store they were able to make our dreams come true during a very difficult Time in this world during this COVID pandemic since their was a lot of delays that was out of his control.
Business response:
Hi Jonathan, we want to thank you for sharing your experience with our ******* Homes team. We will be sure to forward this review to the Owensboro team and let them know how pleased you are. We hope you enjoy your home for many years to come!
I was all signed up when i find out the land in which we purchased as a package deal was TOO SMALL!! So this is MY FAULT??? I BACKED OUT OF THE DEAL. THEY STOLE OVER HALF OF MY MONEY. I PUT DOWN 3,800. GOT BACK 1,500.00. THEY WILL STEAL AND LIE DO NOT BUY FROM THESE JERKS.
I have had an absolute terrible experience with this home. Since it was brought out three years ago there has been nothing but small repairs needed and are only getting worse. Tried asking for repairs to be made they were very sloppy and didn't really fix any problems. Terrible homes terrible customer service, and would not recommend them to anyone. If I could go back is sell them their house back.
Business response:
Hi Cody, thank you for reaching out. Customer experience is of the upmost importance to us, and we take this feedback very seriously. We spoke with the retail location where you purchased your home, and they have communicated to us that you have not reached out to them since the home was setup regarding any issues. We would recommend speaking with the home center if you have any further concerns.
I had nothing but problems and delays. There was no set schedule on when things would get done. I had to continuously call/text the sales person to find out if anyone was coming out throughout the process, which started in January and wasn't completed until September. Additionally I was misinformed regarding my loan options. I have had several issues, nails backing out and tearing the linoleum, air coming through windows and walls, and a wall not attached to the ceiling to name a few, since moving in. I will have to address ... read more
Business response:
Hi Jana, thank you for reaching out. Customer experience is of the upmost importance to us, and we take this feedback very seriously. We will be contacting you shortly to learn more. We appreciate your patience and look forward to speaking with you.
Bought new home 2020 and paid in full. Used Terry **** Homes in Lumberton. Big mistake. They are liars. Home came with no heat and air. Roof leaked, outlets don't work, holes in plumbing, big hole in top of roof where plywood does not come all the way to top of home, would not bring all my supplies which were supposed to be in home when delivered, tub has a small busted place, tile has cuts in it, had to repair all showers so we could use them, hoses crimped. Salesman totally ignored us. One man at Cavalier tried to help but... read more
Business response:
Hello Rose, thank you for reaching out regarding this experience. Customer experience is of the upmost importance to Clayton Homes, and we take this feedback seriously. We have notified the home building facility and we are currently awaiting an update. The will be in touch with you as soon as possible.
When I first looked into buying a home and found the Mobile Home Guys, I thought they looked like a warm yet professional group that would be great to do business with. This was our first home and we wanted a quality experience we could look back on. We found a home we loved, Brandon was nice, and we started discussions. Brandon convinced us to pay for the septic separate from our home loan with promises that he had a guy who would do the job for a good price. Fine, we had the money just waiting in the bank for that. When we... read more
I had no delusions of what I was getting when I chose not to "stick build" a home. The manufactured home I purchased has good curb appeal and the inside really is nice at first glance. Unfortunately, it has been all the other nuances of the home that has made this a regrettable experience. In the few years I've been in the home I've had to contact a plumber regularly. From lines damaged by finishing nails, to fixtures hooked up incorrectly. There has been a lake in my crawl space twice. Today, after only a few years I had to... read more
Business response:
Thank you for reaching out and sharing this feedback with us regarding your experience. Clayton Homes strives to provide a world-class customer experience, and we're sorry that you feel otherwise. We have had no contact or reports from you since July 2018, so this feedback comes as a surprise to us. We understand your frustrations, however, the items you mention fall outside of the one-year manufacturer's warranty for any defects. We would recommend that you contact your homeowner's insurance regarding any leaks. We wish you... read more
I was one of the fortunate ones that chose to have minimal contact with this company after getting the "run around" and multiple lies from the Sales personnel in Greer, SC. The finance quote from Stacy ****** at Vanderbilt was an absolute offensive joke quoting a 10%+ rate for 23 years to a person with a 730 FICO score. Payback would have been $177k for a $69k loan!!! As if this piece of junk mobile home would even last 23 years. Due to Clayton ******** multiple lies, false promises, and exorbitant quotes for accessories lik... read more
Business response:
Hi Marilyn, we appreciate you reaching out and sharing your feedback with us. Customer experience is of the upmost importance to us, and we take these concerns very seriously. Our hope is to help as many people as possible achieve home-ownership, regardless of financial status. We are happy to hear that you chose to work with a lender that worked for you!
I bought the Abigail had it stretched 4ft and had the porch added on and all 9 porch columns are off by 2 inches they lean in and sideways. The factory`s contractor said the top band on the porch was built wrong. The factory said they would fix it so their contractor Dale made a material list and never came back to fix it. When you call they never know what you are talking about so they need to call dale to see what`s going on and they will call you back and they never do. I started with Alana she is the one that said they w... read more
Business response:
Hi Tommie, we appreciate you reaching out and sharing your feedback with us. We're sorry that you're experiencing these issues, and we will be looping in the appropriate parties in order to address your concerns. We appreciate your patience!
Frequently asked questions about Clayton Homes
How is Clayton Homes rated?
Clayton Homes has a 2.6 star rating with 340 reviews.
When is Clayton Homes open?
Clayton Homes is open now. It will close at 6:00 p.m.
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