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Citizens Insurance Services

3.0

About this business

Location details

600 E 6th St, Ste B, Huntingburg, IN, 47542, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 3:30 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to Midnight
SunClosed
3.0114 reviews
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Joyce W's profile image
Joyce W 
3 years ago

I couldn't leave no stars which is what this company should get!You made the loss of my mother even worse with your BS. Thank you for NOTHING! And tell me how a dead person can drive a car! Never, ever use this company! Big insurance, no heart, just going for the dollars. 

Business response:

<p>Thank you for providing us with valuable feedback on our marketplace interaction with one of our customers. As our commitment to our customers is to protect their privacy, we have responded directly to *********************** at the email address provided. It is our goal to provide the best service experience to our customers and we will use this market interaction as part of our continuous process of improvement for all parties with whom we do business.</p><p> Thank you, The Hanover Insurance Group</p> 

Alicia T's profile image
Alicia T 
3 years ago

Great coverage with very reasonable rates for both our ************ And our local agent in WNY is extremely helpful and wonderful to deal with! 

EDGAR G's profile image
EDGAR G 
3 years ago

Company is fast to react to claims and process claims. When I had to call them they were professional and courteous and efficient. 

Avraham S's profile image
Avraham S 
3 years ago

Horrible experience with them. Had a totaled car and they gave a cash value payout of about ***** bellow value. They gave all sorts of lame explanations and didn't answer the phone for weeks. Took over a month to receive any money and had some real rude reps. **** your headache and move on from company. 

Janice D's profile image
Janice D 
3 years ago

Great company. Service and communication were wonderful. Everyone made an effort to help and kept in touch. I was so happy I had Hanover Insurance coverage. Thank you. 

alan p's profile image
alan p 
3 years ago

Very helpful in our one claim That's all I have to say 

Kenneth K's profile image
Kenneth K 
3 years ago

We experienced tree damage to our home and the staff at Citizens were professional, sensitive to our needs, respectful and we had our check in a very reasonable amount of time. 

Marilyn V's profile image
Marilyn V 
3 years ago

ALL I CAN SAY IS IN ONE WORD.....AWESOME!!! KEEP UP THE GOOD WORK. 

John H's profile image
John H 
3 years ago

Hit by a deer. $5,500 damage to my car. Hanover quickly arranged for and paid for repairs and for a rental car while my car was in the shop. No fuss. 

Frequently asked questions about Citizens Insurance Services

How is Citizens Insurance Services rated?

Citizens Insurance Services has a 3 star rating with 114 reviews. 

When is Citizens Insurance Services open?

Citizens Insurance Services is closed now. It will open at 8:30 a.m. 

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