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Citizens Insurance Services

3.0

About this business

Location details

600 E 6th St, Ste B, Huntingburg, IN, 47542, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 3:30 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to Midnight
SunClosed
3.0114 reviews
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Judy G's profile image
Judy G 
2 years ago

I had Hanover Insurance for 10 years. They are easy to work with, they are organized and quick to solve and auto or home claims. 

John M's profile image
John M 
2 years ago

Hanover has been our go to for help in times of need. Thank You all!!! 

Sarah F's profile image
Sarah F 
2 years ago

Ive had Hanover Insurance now for six years and Ive had a bundle of auto and home and honestly theyre easy to work with and great prices and great coverage overall very happy with them. 

Andrea K.'s profile image
Andrea K. 
2 years ago

If you are a small business don't deal with this company.. we hand services pre-approval on a pip case.. are representative actually said .. Hanover agrees we owe you this money.. but someone called madata dosent.. so no check.. devastating 

Min S's profile image
Min S 
3 years ago

Poor customer service. I do not recommend this insurancecompany. To repair my husbands car we were given the choice of very low quality, poor customer relation repair shops. Some were not even able to see the car until 4-5 weeks after the accident. We selected one that was able to see the car with the least amount of wait time. It looked like we were sent to a chop shop. Almost in the shop for 6 weeks with the shop telling us that Hanover wants the rental to be returned (even though his car wasnt ready yet) and that they are... read more

James H's profile image
James H 
3 years ago

We have been with the same basic insurance company since we got married (60 years ago). They have always been professional, helpful and dependable! No sense on changing boats on the middle of the stream. 

Stephen Z's profile image
Stephen Z 
3 years ago

Excellent service & response. Impressed with their help with my claim. Thank you. 

Karen F's profile image
Karen F 
3 years ago

Im in my 60s and have had various forms of insurance for decades. These folks are probably the best Ive ever had. They are simply great. Everyone from the customer service reps to the people who pay claim are professional and caring. 

Fred T's profile image
Fred T 
3 years ago

Your website does not allow me to make payments on my main computer. Admittedly, it is eleven years old but this is the only site that does that. I have accounts on several other secure financial sites that still allow access and modifications. I have to pay my **** over the phone or on my recently bought iPad. 

Business response:

Thank you for providing us with valuable feedback on our marketplace interaction with one of our customers. As our commitment to our customers is to protect their privacy, we have responded directly to ************** at the email address provided. It is our goal to provide the best service experience to our customers and we will use this market interaction as part of our continuous process of improvement for all parties with whom we do business.<br /> Thank you, The Hanover Insurance Group 

Frequently asked questions about Citizens Insurance Services

How is Citizens Insurance Services rated?

Citizens Insurance Services has a 3 star rating with 114 reviews. 

When is Citizens Insurance Services open?

Citizens Insurance Services is closed now. It will open at 8:30 a.m. 

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