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Citizens Insurance Services
- Insurance
- Huntingburg, IN
About this business
Location details
600 E 6th St, Ste B, Huntingburg, IN, 47542, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 3:30 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to Midnight | |
| Sun | Closed |
Great company answers my questions in an understandable manner. Fast service both when my car was totaled and when my basement flooded.
As a 26 year employee at my school with no record of a worker's compensation claim in my entire employment history, after 6 weeks, I am still waiting to receive "the phone call" so I can make a doctor's appointmentI'm glad it's not an emergency or a complicated case.
Business response:
Thank you for providing us with valuable feedback on our marketplace interaction with one of our customers. As our commitment to our customers is to protect their privacy, we have responded directly to **************** at the email address provided. It is our goal to provide the best service experience to our customers and we will use this market interaction as part of our continuous process of improvement for all parties with whom we do business.Thank you, The Hanover Insurance Group
I Have filed an insurance claim with hanover insurance since january 1st and I have not had much communication from the company . My adjuster is Keith Cwho barley answers a call, email, or text message. Everytime I call , I would get the run around .It makes no sense that with all of money that I havd paid into this insurance company that they cannot communicate throughly! The unprofressionalism, laizze -Faire mantality of this claims department is riduculous!!I will be looking for other home insurance because a company that... read more
Business response:
Thank you for providing us with valuable feedback on our marketplace interaction with one of our customers. As our commitment to our customers is to protect their privacy, we have responded directly to ******************** at the email address provided. It is our goal to provide the best service experience to our customers and we will use this market interaction as part of our continuous process of improvement for all parties with whom we do business.Thank you, The Hanover Insurance Group
I think that you folks are awesome. Friendly and always ready and very willing to help no matter what the situation or questions. Keep up the great job along with the smiles! THANK YOU !
Nothing but constant rate increases! We've had no claims the past year yet, they raised our auto over $700 and our home $400!!
Waited on hold for over 20 minutes to file a claim only to talk to someone who didn't have the first idea how to help me find the policy info that she herself requested, and promptly hung up on me when I requested a transfer to someone who could assist better. Train your employees, Hanover.
I have home and auto insurance with ********, always have had good customer service.
I love the Great customer service. I think it's a great company!
Lol what a joke. We had a car accident that was 100% the other party's fault. We have the police report that states she was at fault and she was given a written warning. There is also dashcam video. Yet Hanover is disregarding all this and is trying to say it's a 50% 50% at fault. How can that be when our vehicle was hit by the other car. She was also able to drive away whereas we had to be towed away. Lawyer time now. How unprofessional.
Frequently asked questions about Citizens Insurance Services
How is Citizens Insurance Services rated?
Citizens Insurance Services has a 3 star rating with 114 reviews.
When is Citizens Insurance Services open?
Citizens Insurance Services is closed now. It will open at 8:30 a.m.
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