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Checkered Flag Hyundai World
- Car Dealers
- Virginia Beach, VA
About this business
At our new Hyundai dealership in Virginia Beach, we have devoted ourselves to helping and serving our Chesapeake area customers to the best of our ability. We believe the cars we offer are of the highest quality available. We understand that you rely on our Hyundai dealer website for accurate information, and it is our pledge to deliver you relevant and accurate content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forwar... read more
Location details
3700 Sentara Way, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Do not give your business to Checkered Flag! There comes a time when a business becomes so big they are their own demise. My car has been sitting at their facility being “worked on” for over a week with no communication. Was told it would be ready today and now they’re saying Tuesday, providing no real explanation or apologies. They don’t care about their customers deep down, they just want to sell as many cars as possible!
Business response:
Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
RecommendedMy lease end was coming up and I contacted Geoff Warder who was my Product Specialist when I leased my 2017 Tuscon. After I told him I probably will keep my vehicle, he checked over my vehile and told me the value of it. He wanted me to know the other options I had and he and Robert took the time to check the financing for me. In the end I decided to keep my Tuscon. I would like to thank Geoff for his caring, professionalism and patience. I am giving Geoff a 5. I would rate him a 20, if they would let me. Mary Anne Funnell
Business response:
Hi MaryAnne and thank you for your kind words. We are very happy to hear that Geoff was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
I’m disappointed to express my concerns on the integrity of Hyundai products and their service. Brought my vehicle in for a recall, requested a review of my GPS/Audio system freezing and my driver side and passenger side seat belts not retracting. Because my vehicle is over 4000 miles, the warranty does not cover the expenses of electronics or safety. Picked up vehicle and found a torx screw and washer in tire. Called dealership which basically said it wouldn’t happen at their shop or their lot. After insulting me, tried to ... read more
Business response:
Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
We called Geoff and asked about Palisades. We were looking for a particular Model with particular options. He helped us identify a vechile and talked with us about how we could hold it until we could make a trip from Charlottesville. Our choice was $3000 less than comps in our area. Geoff worked with us past his regular schedule to make sure we had what we wanted and could take it home that day. Great service, great experience!! Thanks Geoff and Checkered Flag team!
OH MY GOODNESS! I just had the most seamless, easy, exciting experience in purchasing my new car, thanks to Jeff Griffin! He made the entire process totally painless and went above and beyond to make sure that I was taken care of (and taught me so much while doing it) especially as I had started my whole car-search operation from out of town. Jeff made sure that I understood everything that I was signing and set up all the features in my car WITH me so that I knew how to do everything going forward. I could tell he had my ba... read more
Business response:
Raven, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Jeff went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Worst experience ever. I had to wait almost 5 hours for them to figure out my key situation, which is fine stuff happens. But for me to still pay the 140 dollars in labor after they made me wait almost 5 hours with no kind of anything??? Not even a sorry. So frustrated and upset.
Business response:
We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
I have never experienced ripoff prices and service like I have at this dealership. Literally lied about a charge that I will address later. I've bought a brand new vehicle from this dealership in the past, bought another used Hyundai elsewhere and came here for service. They will never get another penny from me and I will never buy a Hyundai again.
Worst experience I have had in a long time! After being greeted we were recommended to go somewhere else if we were looking for an suv under $10k, even though those weren’t our criteria. The salesman was rude and after finally showing me the vehicle I went there for, he mentioned AGAIN that I should look elsewhere for an suv under $10k. He continued to call my bmw 5 series a ‘small sedan’, never bothered to even ask what we were looking for specifically. Definitely never going back!
Kristi Airington made it a pleasant and seamless experience. She is very knowledgeable and has a great personality, she definitely knows her business. I would definitely recommend Checkered Flag Hyundai World and Kristi Airington. Outstanding service, great experience.
Business response:
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Kristi and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Frequently asked questions about Checkered Flag Hyundai World
How is Checkered Flag Hyundai World rated?
Checkered Flag Hyundai World has a 4.7 star rating with 3,373 reviews.
When is Checkered Flag Hyundai World open?
Checkered Flag Hyundai World is open now. It will close at 9:00 p.m.
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