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Chapman Ford of Horsham
- Car Dealers
- Horsham, PA
About this business
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
Location details
1100 Easton Road, Route 611, Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sam Greene is the best Walked in to Chapman’s after a week of visiting car dealerships around the area. Sam Greene greeted us and took care of our needs!
Terrible customer service and bussiness I dropped off a vehicle there for service on2/20/18 at 3:15 pm. I had a appointment. when arriving they ask me to leave the vehicle so a tech can look at it the next day because they are busy. I agree to that. I called the following day at 12 noon to check on the status of my vehicle, they proceed to tell me that a tech has not looked at it yet that there is a few cars ahead of me.i call again at 3 pm to check the status of my vehicle , again they tell me no tech looked at it yet and t... read more
Win:Win:Win for all! Del Burns listened and took in what we wanted and was patient with us while we went out and test drove other comparable trucks at other dealerships. Never pressured us and we had a pleasant experience with purchasing our new 2017 Ram 1500 Big Horn Crew Cab 4X4 Hemi V8. We got the truck, Win; Del got the deal, Win; and the Chapman can report one more sale to GM on Jan. 2, Win. Win:Win:Win. Thank you for your time and patience Del. P.s.: If I could have a six star review it would be for Del’s customer serv... read more
2017 Focus SEL EXCELLENT!! I can't say enough about Tom Borah, Steve Wepryk and Colleen Card and their incredible service. My local dealer ignored me and they stepped in from 60 miles away and listened to my needs. The team above at Horsham handled the whole transaction with speed while maintaining the highest level of integrity and professionalism. They listened, gave options and worked with me to find a car. They delivered my 2017 Ford Focus Hatchback to me as described at a great price and Steve spent time taking me throu... read more
very poor effort to make a sale contacted them through True Car. they did not have a car on the lot and made absolutely no effort to located one or do an order. what a joke.
I took my new Dodge Challenger Scat Pack to this dealership for the first oil change and weather stripping replacement. The Service desk employees are disrespectful and incompetent. I dealt with George Nightlinger, Rich Underkofler and Alfredo Vaz. There was excessive mileage put on my vehicle and it was returned to me a week later damaged. I would not return to this Service department even if it was free. Rich Underkofler was the worst of the three at the Service desk. He tells customers they can't wait on the property and ... read more
2017 Ram 2500 Sales associate Drew Wilson who assisted my wife and I was very knowledgeable and professional. Took his time to answer all of our questions. We were able to test drive a diesel and gas 2500 with no pressure. Live in Staten Island NY but will buy a vehicle from this dealership.
Too Bizarre for words I made an appointment a week in advance to have two recall items fixed on my truck. I arrived on time and was taken promptly. Unfortunately that's where the promptness stopped. I was told that the service would take 5-6 hours and I'd get a call when they finished. I got a call in the evening saying that they were unable to get my truck into a service bay even though they had it all day because they were really backed up. How do you get that backed up when you're making appointments? And if you're really... read more
Misleading advertising, incompetent, unenthusiastic salesman I visited this dealership on a Saturday afternoon. I walked in and cooled my heels for a good ten minutes before an employee asked if someone was helping me. Answering "no", I was then introduced to a rather unenthusiastic salesman. I explained I had seen a new all wheel drive Ford Escape advertised for under $19K, and I was interested. I asked to take the vehicle for a test drive. So we walked out into their parking lot and eventually found a few Escapes. The sale... read more
Frequently asked questions about Chapman Ford of Horsham
How is Chapman Ford of Horsham rated?
Chapman Ford of Horsham has a 4.6 star rating with 3,467 reviews.
When is Chapman Ford of Horsham open?
Chapman Ford of Horsham is open now. It will close at 5:00 p.m.
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