Cedar Pointe Apartments

Delia R 

on BBB

3 years ago

I stayed less than 5 nights in this apartment before suffering a traumatic brain injury and had to leave the state bc I was unable to live alone. Im now 12k in and just got a **** after move out for **** more. Dont even know how management was ** I didnt live there but I do know theyre not willing to work with you when horrible life circumstances hit - so I certainly dont recommend living in any of their properties. 

Kate B 

on BBB

3 years ago

This is the most garbage company to have live under. They could care less about the tenants- who raises rent by 2OO DOLLARS A MONTH. Since this company took over my complex, the quality of living here has gone down drastically, those effects being felt within the FIRST MONTH of their take over. Do not bother renting from this company. 

Joshua H 

on BBB

3 years ago

Mold issues in a unit of Promenade in ********** **, due to water coming in through back patio door area. BH management advised us to buy a shop vac to **** out the constant flow of water into the apartment, every time it rained the slightest. After my mother was diagnosed with cancer, I decided that I could no longer keep her in such conditions. We broke our lease due to the mold, constant flooded bedroom(moms room), and my mothers new diagnosis of cancer. I told them over 30 days prior to when we were moving out, and I exp... read more

Tatyana N. 

on BBB

3 years ago

I received a summary of move out charges and was alarmed at the amount owed for water/rent and other charges listed on STATEMENT (ACCOUNT #********) I called **************** to get understanding but was directed to speak with Conservice (third-party). Conservice, stated that the ********* (****************) was the one who actually created the move out charges. This inconvenience is causing frustration because of false information. My lease was completed 12/25/2021, I moved into new apartment 12/23/2021, cleaned ***********... read more

Jill W 

on BBB

3 years ago

I have been living in my apartment for almost 7 years. BH Management took over several months ago & since that time, conditions have deteriorated. Cleaning of the building did not resume for 2 months after BH took over. Recently, dog waste laid in the elevator for 2 days. Dumpster areas outside are almost always overflowing & residents have to step on, over, and around garbage to dispose of their trash, ************ waste lays in the parking lot for days because the maintenance person does not do his job regularly. We are be... read more

Andrew H 

on BBB

3 years ago

My mother has been renting for some years, and after BH took over to manage things got worse. In two months the catalytic converter was stolen from her car, and the company has done nothing to secure the property. 

Rachael 

on BBB

3 years ago

I am a current resident at ******************. We were very excited to be moving into this community. The customer service of most staff is exceptional however the maintenance issues in our unit are plentiful and unacceptable. Within our first six months, we have had serious maintenance issues including (but not limited to) water that comes through our master bedroom windows when it rains outside dating back to August. We have had mice in our home, first noticed by us in October. So far three mice have been caught in mouse t... read more

Logan S. 

on BBB

3 years ago

It's January 5th my heat still isn't on it's snowed once and is below freezing. I've asked many times when it will be on I get a run around about maintenance needs to be hired to do the job but this has been going on since October. I called the city who is taking you to court to fix it and the ***** problem that you don't seem to care about until the city got involved. I did everything asked of me and you sent me a letter saying I was in violation of the lease however if you did not come into my apartment to see if I was act... read more

Erica M 

on BBB

3 years ago

I am currently a resident at ******************** in *******, *******. I have lived here for about 3 years now, the apartment is now under BH management. I have NEVER been late on rent EVER. I have put in a request for maintenance on my washer back in November 2021. My clothes have been stuck in the wash that is now growing BLACK MOLD inside with moldy water. As you may know mold is VERY deadly. The maintenance man keeps lying about coming to my apartment to fix it. I work from home I am ALWAYS HOME and they have a key becau... read more