Cedar Pointe Apartments

Sharon M 

on BBB

2 years ago

Been a resident past three years. Very rude, unhelpful management. Dirty air vents have made several requests for filter changes since yesterday but no one has responded. Have become sick with bronchitis from the dusty air. 

Alyssa L 

on BBB

2 years ago

I will post the same email sent to property management in Houston TX that went unanswered by any main managers. I am emailing you once again because our possessions and our spaces have been violated. The storage room we additionally rent out from the property (10A) was broken into and fishing gear and two adult bicycles were stolen. We have never paid our rent late. We’ve accepted all ridiculous extra fees (Aerowave is a horrible internet provider and we had a much better deal with Xfinitiy.) We keep our apartment clean and ... read more

Jasmin H 

on BBB

2 years ago

So you serve a noise violation to a long term tenant because someone who literally just moved in less than 2 months ago complains that we are noisy. We have NEVER had any violations against us in the 3 years that we have been living in one of your properties, we got along with every other tenant but this new one comes along and suddenly I no longer feel comfortable here with my family. BH Management is trash and they do not value their long term tenants whatsoever. I have children, we have grown our family here and have neve... read more

Matthew J 

on BBB

2 years ago

San Merano at Mirasol had rodents in the walls for well over 7 months that I lived there. There was very little help from the front office and the office manager just stalled me to get me out of my lease instead of helping me to resolve the problem. When I would show additional evidence of rats, I was told the apartment was cleared however they failed to mention they only came during the day 1 day a week when the rats weren't present. The rats weren't so bad but the communication and misdirection on the issue from the office... read more

Jason Y 

on BBB

2 years ago

Worst place on earth it's like a prison Roaches everyday, skin burning hot water from every faucet, construction site noise 24hr a day 7 days a week month after month you can't work from home and live here it's impossible the noises from construction site are so constant and loud you lose business job and money. What is worse is the employees maintenance who stomp and pound on ceilings above you. This place is everyone's worst nightmare and I can't wait to leave and never come back 

Jasmine G 

on BBB

2 years ago

AVOID THIS PLACE LIKE THE PLAGUE. Shady management, disrespectful neighbors, the works! Not to mention, the office will jack up the price of any perceived damages upon move out. Not only that, if you ask them to review your bill, they will tell you to wait to hear back from them and then SEND YOU TO COLLECTIONS. This place is run by slumlords that want to fuck you over without actually doing any work and then they will try to ruin future renting opportunities by sending you to collections without ANY notice despite telling y... read more

Drew M 

on BBB

2 years ago

BH is the worst management I’ve ever dealt with, I moved out of lake village in November not only did lake village apartments in Chesapeake charge me rent for a building that got burnt down 7days in to the month they charged me a whole month of living there when I wasn’t even living in the BURNT DOWN APARTMENT! I still have not received my security deposit and the extra money I had sent to them cause they failed to give me a correct amount to pay before leaving as I have them a 30 day notice. BH has not returned my calls or ... read more

Nancy M 

on BBB

2 years ago

I felt uneasy about this the management company when they were not responding to calls from my in-laws about their lease and unit they were promised. After finally signing the lease, BH Management contacted them to let them know the unit they signed for was no longer available only two days before they were supposed to move in. They tried to push them into another unit, so basically, it was a bait and switch. They also did this to them as they were on the road, driving cross country to move to Charlotte. And I sat across fro... read more

ROBERT S 

on BBB

2 years ago

The BH Management allows residents to overfeed ducks to the point of pollution of the pond and surrounding area. The sidewalks have duck poop which is bad for pets and residents who track the poop inside. Shrubbery has feathers stuck as well as fencing. This is unsanitary and harmful to the wild ducks. Patches od grass worn away by ducks. The odor is bad and flies are attracted. Multiple direct complaints to management and the problem continues. The gates are poorly maintained and remain broken.